Workskil Australia

Went in yesterday for initial appt. Saw Anton ..very pleasant gentleman.. seemed like he will do the right thing...however I did explain I have little to no coverage of phone service to him that I Wil need his mobile a.d or email to contact him . He gave me a card with the national General by on it ,which is useless to me. Very frustrating...also there's no email listed to contact morley office..only a General one which h I emailed this. Morning still no response.just tried ringing.but it dropped out S usual. I wish they would listen !!

Signed up and 2 days later received a message my payments had been suspended. Turns out to be an error on their part but I get made to feel like I'm in the wrong. Bad customer service IMO, must be better providers out there. How would they like to get a text stating they've been fired and no pay next week for them?

They are stopping me from getting a job by not providing me with the help and support I need. 100% would not recommend

I attended Workskil Australia Morley with a positive attitude about finally returning to work. I had great enthusiasm. From day one I have been let down by Workskil Australia Morley and now left on the back foot. I have endeavoured to work with this office to fulfill their requirements of me as a job seeker. Each time I have engaged with them however I have walked out of their office feeling like their time and my time has been wasted. I have attended their office only to sit down for 5 minutes with a staff member and then be dismissed. I have been told due to my serious health condition that I can look for less than 20 jobs and to just apply for as many as are absolutely relevant to my skills, only to then to be given demerit points by another staff member because I didn't apply for 20 jobs. No one told me I received these demerit points however. My first Centrelink medical certificate was accepted but my second one, although identicle in wording, was rejected, my full payment cut off and no explanation was given. I was instead referred to Centrelink by two separate staff members to find out why my payment had been cut off. Centrelink clarified that it was the decision of the Workskil Australia Morley office that made the decision to cut off my payment and not Centrelink. Because I hadn't attended an appointment at Workskil and because they had rejected my medical certificate, my payment was fully cut off. I provided them with a valid certificate, with very good reason for not being able to attend that appointment. Centrelink said Workskil was obliged to tell me why they had rejected my certificate. Workskil also did not subsequently arrange for a job capacity assessment for me. I strongly feel that the staff make no effort whatsoever to help me in my desire to re-engage the workforce, rather they are more focused on compliance matters. It is apparent their office is simply collecting money from the government and providing no service in return. I'm very disappointed.

Lousy service, not focused on the needs of the job seeker whatsoever. Complacent, arrogant, uncompromising and above all else have forgotten the spirit of the Employment Services scheme. They only care about their own outcomes and rating with DEEWR. Have sighted numerous privacy violations which when raised wIth the staff were laughed off. No wonder they are the subject of so many formal complaints. They are also blatantly exploiting the job placement bonus payments they receive from the government through fraudulent means and keeping the money meant for any employers who hire one of Workskil's clients. Disgusting and dishonest.nnEMPLOYERS WITH VACANCIES: DO NOT USE WORKSKIL TO FILL THEM. You will be lied to, taken advantage of and left out of pocket. Avoid at all costs.