Sydney Party Operation

First off let me say that the Chairs were of good quality and there was nothing wrong with the product that we ordered. However it was the logistics and delivery on the night which was concerning and caused a lot of stress for my bride and myself.nnThe drivers arrived at 5:30pm to the restaurant and said that they were not going to carry the chairs to the restaurant as they said the walk was too far. They said that they needed to speak to security and yourself (or someone from your office) as they could not carry chairs beyond a certain height through the mall, which is understandable, however about 20 minutes was wasted on trying to get anything started in the way of delivery.nnThe drivers eventually said they could do the job but they needed us to help them carry the chairs and also blamed us for not requesting and earlier delivery time. I was taken back and replied that we did request an earlier time but was told that there was none available. The drivers said that there are 6 other drivers who were available and if they knew it was like this, they would not have accepted the job.nnWithout any choice and in desperation I had about 8 family members including myself come to take the chairs from the truck to the restaurant. Yes, I personally, carried chairs on my own wedding night due to this logistical oversight. Meanwhile, my bride was in the back crying and my guests were outside the restaurant watching a frenzy of men from my family and myself, wheeling in chairs into the restaurant.nnThe whole operation was set up at about 7:15pm (we had planned for a 6:30pm start) and it was thanks to my own family and restaurant team members who helped carry them from the lift to the restaurant, lay them out and stick the padding on. Needless to say, we were behind schedule with guests lining up outside the restaurant.nnWhen I emailed them about some form of compensation I received a reply that they told me to go seek compensation from the restaurant as the directions were not clear and that they would have not done the job had they known or charged us double the delivery cost!!!nnThings go wrong all the time but I cannot recommend a business in this day and age that does not take some form of accountability when things like this happen.

Very good range, excellent service