Proline Floors

I bought 42 square meters of Proline hybrid plank rigid flooring - color was Stamford.nI went to 3 shops to look at samples and viewed a whole room of the flooring online, on the Proline website, before choosing the flooring.nI especially chose the flooring as it was almost without knots and was very plain. Also the color was a very light brown.nWhat I got was a floor with lots of knots and with a lot of tone differences in the planks with the overall color being a light pine and not a light brown.nI contacted Proline and the store I bought the product from and Proline sent out their Perth rep. to look at the floor and write a report.nUnfortunately when Proline's rep. came to look at the floor he only took a few photos of the areas of the floor with the least amount of knots and the least amount of color discrepancy. He did this, even after I requested him to particularly photo areas of the floor that were heavily knotted. He declined to photo those areas.nHe then wrote a report to Proline advising that there were no faults in the floor.nI subsequently emailed Proline, after reading his report and viewing his photos to advise them that their rep. had misrepresented the findings in his report. I have had no reply from Proline.nI would advise anyone who is thinking of having a Proline rigid plank flooring put down to not rely on the samples from the shops as they are misrepresented and are very different from the actual product and also not to rely on the Proline website where the product is shown in a full room photo as this is also very misleading.nThe cost of the Proline floor and the installation was $3,700. I have had to have the Proline floor pulled up and another product installed, needless to say the new floor isn't from Proline.nVery costly and time consuming.nI wouldn't have given Proline any stars for the rating but to post a review at least 1 star has to be selected.

Love the new Quantum Planks best on the market.

I don't often leave feedback for anyone, but believe in a fair go and after reading the negative feedback left by others, I felt compelled to even the ledger a bit for Proline Floors.nnI have the natural oak laid last month by Dave their recommended layer, he was fantastic, he knows his stuff and really did a great job. The natural oak is amazing and perfect in our home.nnI found their whole process very efficient, on time delivery and reasonably priced, thanks.

Beware of getting Genesis Bamboo flooring. I was advised this flooring by Just Floors in Castle Hill. I was advised there is no issue with the Bamboo and is super strong. On the day of installation, I was supplied with bull noses with a different colour than the bamboo and the installer hand made the bull noses. Immediately after laying the floor, the whole area creaked and made noises. In fact I could not use one of my kids rooms as it was too unsafe. The floor moved and you can visibly see it and dips at places.nnAfter the sub standard flooring creaked and my whole floor was moving, I took them and the installer to Fair Trading they relaid the whole floor with glue attached to the bamboo ends. It resulted in the same outcome and increased noise levels. It creaks and makes noises over all the area.nnIf you want to get ripped off, feel free to do business with them. I will be happy to pass feedback and discuss with you about the installation at my house, should you want to make contact.nnSome of the traders like Just Floor in Castle Hill, who sell this floor, have the worst customer service and will not help you.nnThe Genesis Bamboo flooring has ruined the value of my house.

Absolute top quality product can't recommend it enough.