Map
Detailed Information
- Place Types Pet store
- Address Westfield Helensvale Town Centre, 1079/29 Millaroo Dr, Helensvale QLD 4212, Australia
- Coordinate -27.9268635,153.3364391
- Website Unknown
- Rating 2
- Compound Code 38FP+7H Helensvale QLD, Australia
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Reviews
Purchased a Budgie from here, wasn’t given much information on the bird just that it was a baby. Took the bird home and had it for 2 days then found it dead in the morning.nnCalled the store to let them know as there was obviously something wrong with the bird.nI was immediately interrogated about where it was what was in the cage for it to harm itself.n(Nothing besides food /water and a plastic mirror) - She then asked if I have a photo of the dead bird!!!!!ni was told by the young girl she would call the manager and call me back.nn( I get of the phone and explain how odd the call was to family)nn10 minutes later I get a call and it’s the young girl from the store. She informs me that the manager said I can’t have a refund but I can have a $25 credit towards another Budgie!nnI was floored! Not once did I ask for a refund I was simply letting them know what had happened incase some other birds were sick!nShe informed me none of the birds are sick and it must have eaten something in the cage!!nBasically accusing me of causing the death of the bird. I did ask her was she accusing me to which she said well the bird wasn’t sick!nnMy son was devastated this had happened and all the store cared about was trying to sell me another bird.nnVery unprofessional and I regret spending any money there!nIf I could leave a -5 star review I would!!nnDo NOT recommend at all!
I went in yesterday evening to purchase a budgie. I saw some budgies with deformed beaks and pointed it out to staff who dismissively said they need to be trimmed. In the meanwhile these birds are not able to eat properly!
If I could give less I would. Spent $3000 on a puppy. They said he was English staffy American staffy. Vet says now he clearly has bull Arab in him. Love him dearly and wouldn't change anything about him, but very misleading and extremely overpriced
I purchased a puppy from this store in March and he is the healthiest happiest addition that I've made to my family in a long long time. I know everyone is against puppy farms and everything but this puppy needed a new home and he got one with me and I am so grateful.
The animals are not 100% pure breed animals it’s obvious from seeing them. Prices are ridiculous
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