Brisbane Quality Roofing

Once again, thank you Adam for the roof repair. Adam was friendly and professional and quick at repairing. He went out of his way to purchase an extra material that we needed and came back to repair, so that we could have it fixed on the same day. Really appreciate your kindness and effort, Adam.

Thank you so much to Adam, Petrea and Tricia! You all were so helpful and friendly and were able to help us fix our issue within a few days. You all went above and beyond to ensure that we had what we needed and to get the job done. We are really happy with the outcome! Thank you all very much!!

Overall a disappointing journey.nKey points from my experiencen- Contract payment terms wrong in relation to progress paymentsn- start date confirmation agreed to (FYI - we were out of town so a start date was agreed upon our arrival back) - work started whilst we were out out of townn- safety poles assembled so that vehicle could not be immediately driven outn- stripping vs non-stripping of existing paintwork (was told verbally and written that pressure washer would remove existing paint), then new primer/paint applied.n- waterproofing membrane/flashing not done prior to paint being applied (despite a verbal communication that it was going to happen prior to the paint being applied)n- communication of workers movements (eg. they will turn up tomorrow) but didn't - nor any ongoing dialog from ownern- safety poles removed prior to 100% work completionn- final invoice received prior to work completionn- final invoice wrong (overstated) - no apologies for the mistake?n- reminders to pay final invoice prior to work completion (3 in total so far)nnFYI - When work was completed, final invoice was paid in fullnnIn summary, very poor communication and ownership of issues throughout.nn** in relation to your responses - I can document all conversations (including lack of responses) that we had and more than happy to supply on this channel if need be.

Adam organised a bang up job for our roof to be restored on a property in major need of it. Communication was great throughout the process. There were some delays in getting the job done due to weather and various illnesses going around, but that is to be expected. We had a flexible timeframe to allow for this which was fine. Overall happy with the job and recommendations made along the way.nnIf you're looking to get a roof restoration then consider Adam to organise it for you. Allow for extra time to complete as there could be variables that slow down the process out of anyones control. Pricing was very fair and competitive with other quotes we received.

Our property was damaged during the November 2020 hail storm in SE Queensland. Due to the sheer volume of damaged homes, access to trades quickly evaporated as everyone booked companies to begin repairs. My wife and I had had some feedback from a friend about BQR, so we contacted Adam as quickly as possible. He was professional and accomodating from our very first contact, and arranged a sight inspection pretty well straight away. After a little discussion about the scope of works, and what we required in our repair quote, Adam sent through a detailed Quote with Scope of Works, for us to review.nWe found his offer to be fair and detailed, which allowed us to move forward with a repair date. Due to further rain early in the year, dates had to be delayed for safety, but Adam and his excellent sale rep, Petrea, continually kept both our rental agent, and ourselves in the loop.nRepairs got under way, and within 2 days, our hail battered colourbond roof and spinners, were gone. What appeared was a shiny, new, perfect replacement, complete with a new warranty.nAdam, Petrea and the BQR team did an amazing job, at a very competitive price. By March 2021, our home was as new, while today, in June 2021, there are still hundreds of damaged homes under tarps all around us. The peace of mind BQR has given us is priceless.