Map
Detailed Information
- Place Types Home goods store
- Address 11-14, Sunshine Homemaker Centre, 11/14/100 Maroochydore Rd, Maroochydore QLD 4558, Australia
- Coordinate -26.651461,153.082011
- Website https://www.curtainwonderland.com.au/
- Rating 3
- Compound Code 83XJ+CR Maroochydore QLD, Australia
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Service is good. However the 'blockout' curtains we bought there turn out to be of extremely poor quality. After little more than 12 months the backing is flaking off like snow. And they aren't even exposed to direct sunlight.nAnother set are developing holes were light shines through.
Poor custermer servise!!! Shocking
Despite my mother ordering her blinds and curtains in February, she received no correspondence on the status of her order. In July she rang this store, and was directed to call numerous other phone numbers herself regarding her curtains. Whilst we understand that delays will occur due to the events of this year, we received no notification or communications which was the real issue. When we finally demanded a refund for the products in July we were told they had (miraculously) now arrived. We were then given an installation time and date. Two hours after the installer was due to arrive, we attempted to ring the numbers provided on our installation email. Neither of these connected and so we were left confused and frustrated as to what to do. Finally, we rang the Maroochydore store, who provided us yet again with head office numbers. Only upon threatening to demand a refund, were we assured that the installers would arrive. Nearly 3 hour (and 6 months!) later, they did come, initially bringing the wrong blinds into the house. Whilst the installers themselves were polite and efficient, the blinds (that had been made to measure) were in fact no the correct size. We would not recommend going through Curtain Wonderland and a repeat customers over the last 20 years, we will certainly never utilise their services again.
I have come in multiple times over the years... and whilst the staff are friendly enough once they serve you, I have waited anywhere from 20 minutes up to 40 minutes to be served. To clarify, multiple staff members are behind the counter and there is not a single other customer in the store. Once service is offered, they are friendly, however I am just so surprised this is my (and upon comparison, others') experience.nnI was there yesterday and they made an error measuring the ready made curtains I was purchasing. I had to take time off work and go back today and repurchase additional curtains at extra cost (after already spending $500). Now I've got home and started installing them, and the extra curtain rod ends that I paid extra for, don't fit the rods they recommended for me to buy. Even after my querying 'Are you sure they will fit?' So this will be another hour in the car tomorrow, going back to replace them or return. SO unimpressed. Why not just order online and save money if the staff in the store can't or won't help you?nnIf I were the manager, I would want to know this is my customers experience. As a huge supporter of local shopping, this is so disappointing.
Good . Ticketed price was not correct. She fixed It and refunded the difference . No hassles
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