Mister Minit Westfield Southland Cheltenham

I had a great experience at Mister Minit Southland. I went to two other stores looking to have a photo frame engraved. However, both stores told me that due to the material of the frame being plastic, this would not be possible. When visiting Mister Minit Southland, Darren was able to identify that the other stores were incorrect, and the material of the frame was actually metal and it would be possible to engrave it. Darren did an amazing job engraving the frame free-handed and my partner was extremely happy with the gift. I will definitely be returning for any other gifts or items I want engraved in the future.

An opportunity lost to go abound and beyond. I had three keys cut, two of which were incorrect. Unable to track down my receipts I asked them to re cut. They admitted the wrong key was used in the first place but refused to help me without receipt. A very disappointed customer who will now share his experience with many others. Why not break protocol and assist when they could have???

I don’t normally use shoe repair services but I decided to give it a try.nnI took my shoes to Mister Minit Southland and was quoted $75 to re sole and re heel. Haven’t done this to any of my shoes before so was happy to give it a go.nnThe end product was great! I was told that it would normally be a same day or next day service but due to the pile of shoes in for repair, it would take a few days.nnPicked it up today and it looks great! Very happy with the end result. Shoes were polished too, not sure if it was part of the package or a free add on as I didn’t ask for it. But great either way.

I was very pleased with the customer service I received when I took my watch, which required servicing, to the Southland store.

Couldn't recommend more highly!nnDarren was fantastic in helping me with a broken car key disaster. He even went as far as driving 20 minutes to the location of the car to help recode and finalise the new key purchased from him.nnCould not have asked for better service during the entire experience. I highly recommend Darren and his team. He has now become my go to for all Key/ Watch related repairs and adjustments.nnThanks again Darren!