Map
Detailed Information
- Place Types Home goods store
- Address 13/24 Garling Rd, Kings Park NSW 2148, Australia
- Coordinate -33.744,150.9108236
- Website http://www.stovedoc.com.au/
- Rating 2.9
- Compound Code 7W46+C8 Kings Park NSW, Australia
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
They don't allow you to even request a time window, or even morning vs arvo, even if you're willing to wait longer for a service date. They hold you hostage and instruct you that they'll send you a time and what you get is what you get. Ridiculous. It's rare to come across customer service this arrogant.
We are renting a house & the hotplates are not working. The agent gave the work order to the Stove Doctor. We tried to book in a time with the overseas call centre but firstly was only given 7am - 11am but that didn’t suit. When I tried again to book I was told they couldn’t give me a time at all. But I should book it in anyway. Very unprofessional.
These guys were great. Booked them in for a repair after my oven tripped the circuit breaker, they kept me notified by email and sms on the booking time, arrived as scheduled and quickly repaired my Gorenje oven. Highly professional.
Had to get the dryer replaced in my investment property. They came out free and diagnosed the issue. They supplied an option to repair or replace with all costs very transparent. I decided to replace and the cost included everything (supply, install, disposal of old)
Disappointed. Took one and a half month to fix the oven properly.nnCustomer service was a mess. If you care about your customers, you will get more and more of them.nnIf money is what you want for the company, care about your customers.
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