Mister Minit Rouse Hill Town Centre

Don’t go here, rude character. Tall bald guy. The key was not perfect and I asked why and he was rude and couldn’t take 2 seconds to correct it, just said the machine doesn’t make mistakes. But obvious the person using the machine can. I lined my original key and second copy together, and they were slightly off at the bottom. Obviously I’m not going to go home and try it and come back if it doesn’t work so I asked him why it’s off and he said the machine doesn’t make mistakes and handed me back the keys and turns his back to do nothing. Rude. And it was $10 to copy a key. And he couldn’t take 10 seconds to answer a question and explain to me if that’s an issue or not for me to use the key. How do you treat people like that. Let alone when you’re the only person representing the business. Go learn some people skills first. Product is dodgy, and forget about the service. Don’t support people who can’t run a business.

Changed watch links super fast and perfect size. Great price and lovely service.

Very knowledgeable, honest, and fixed my shoe very well!

Left my Thomas Sabo ($800) watch in for a new battery and they put the watch into a vice so tight that it twisted the metal band. When I returned to collect my watch I noticed it, and was told they would send it away to the watch maker for a new strap. 1 week later, no phone call from them, so I decided to stop by and check on it. I got my watch back but it most definitely wasn’t sent away for a new band, it looks like a “quick fix” on their part as the strap is still twisted. Called the shop to discuss and they said nothing can be done now. I am absolutely disgusted by this and will be taking further action.

Popped into Mr Minit in Rouse Hill on a Monday afternoon for a watch band alteration and was lucky enough to be served by the wonderful Ash. He assisted with all my questions and did a great job on the watch. Such a quick and easy experience! Thank you Ash! You’re a legend!