Ace Locksmiths

I needed to get new keys for my roof rack, I called several locksmiths that were unable to help. Darren was very helpful on the phone and in person. He was able to cut a key in less than 20 min for a great price. I’m so impressed! Thank you very much Darren!

Ace Locksmiths were brilliant to deal with - they arrived when they said they would, fixed the letterbox lock and provided a new key. Our technician was Sandy and aside from being extremely helpful she even gave the dog a pat! 10/10 thoroughly recommend Ace Locksmiths

I called Ace Locksmiths out on a Sunday, later afternoon, on behalf of our Owner's Corporation as an internal door in the building was jammed shut as the lock had failed. Great service - a tech. was out with us in about 20 minutes and sorted the job after a further 30 minute job. Very much appreciated, as the residents of 6 units on the 'wrong' side of the failed door couldn't get in/out of the building. Would highly recommend Ace to St. Kilda locals and others not from the area.

I had to pick up a set of keys for the tenancy I am renting and Claire was extremely hard to work with. I explained that I am a tenant at this property and I am here to pick up the keys as instructed by our real estate agent via email. I showed her the email from the real estate agent yet she refused to handover the keys because the email was not in the format she insisted.nnI suggested we call the real estate agent together but she insisted on an email the way she wants it. I even offered to show her the digital copy of our lease agreement for the address. She refused them all so I had no choice but to call, ask the real estate agent to email the way she wanted it and sit there to wait on an email. A task that would easily be solved within minutes ended up taking half an hour. There is clearly no consideration of people’s time and customer service in what they do and there are plenty of locksmiths out there who are easier to work with.

Professional, Polite & Great Service!nnWe had our front door lock replaced at our rental property Using Ace locksmiths. A very kind and knowledgeable gentleman originally from London (Unfortunately forgot his first name!) replaced and took the time to show how to use the new lock and the best care for it.nnWhen having your front door lock replaced you really feel like you need to trust the people doing the job and with these guys we did!nnHe also answered a few questions I had about other home security while he did the job.nnThanks