Solomons Flooring Castle Hill

We got hybrid flooring & carpet flooring installed by Solomon flooring(Castle Hill) at our home 1 year ago. Ajmal was very helpful from the start & not pushy. He shared relevant info & arranged for timely installation.nHe also arranged for quick technician visit for one of the issues we had after the installation & got it fixed quickly. 'Wood Effect' plus hybrid flooring is also holding up nicely until now. Overall we are happy with the service & will definitely recommend it.

First class service from the very first meeting all the way through to a courtesy call to check that we were happy with everything once all was done. Ajmal and his team went out of their way to accommodate our renovation schedule, including splitting the laminate flooring and carpet installation into three separate sessions. If you are looking for new flooring or carpet, I highly recommend Ajmal and Solomon Flooring at Castle Hill.

Excellent Customer service, Pricing, very professional, agreed for a day and time and got the Job done flawless. five star for sure and definitely would recommend and its absolute pleasure doing business with you @Solomons Flooring Castle Hill

Good place to buy carpets at a reasonable price, in the hands of a friendly and professional management, flexible enough to meet our needs. Thanks, Omar, for your timely and neat installation. This was our 2nd experience with SF, and so far we are very happy with the result.

We placed an order to replace our carpet with laminate.nHad a frustrating experience with this place after their installation team did not show up 3 days in a row and extremely poor communication from the franchise.nAfter paying our deposit, we were tentatively booked for a date, the franchise owner said he'll call and confirm closer to the date. We received no calls leading to the date and so we dropped by the store to check if it was happening that week. Owner was adamant that it was all booked in and will go ahead.nDay 1, no one showed up, we called the franchise and he admitted he knew there was an issue with the installation team's availability (and never communicated to us?). He offered to strip the carpets and have the installation team come the next day. So we agreed to have the installation team on day 2....nDay 2, still no show from the installation team, we followed the franchise and was no longer able to contact him. Called the store and another guy said he was not aware of the situation (obviously he didn't care enough for a handover). Advised him to call head office as to what's going on. No call back until 4:10pm to check if HO called. I expressed my frustration and said I just don't want to deal with them any longer and want my full refund. He called his HO back and offered a one day installation. I agreed and was advised they'll arrive 7:30am.nDay 3, it is 8:30am and I'm still waiting.... realised no one gave me any contacts I could call if no one showed up ...nnI am stuck as they won't give me a refund but keep screwing me over with no shows.nnDo not go to this place!! We went with them as they seem to offer good presale service. I'm astounded with their unbelievably poor post sale service. The franchise won't care to follow through and they do not keep you in the loop.