Shoppers Drug Mart

I was a Beauty Advisor myself in two different cities (Calgary and Fort McMurray). I was in this Beauty Boutique for at least 20 minutes and no one acknowledged me or offered to help as I was trying to find a foundation shade. When I went to section where the perfumes were, again no one offered to help even though they saw me. The security guard was kind enough to help me out at the perfume/cologne section. So this was a ridiculous situation and I'm glad that I have not spent a single dime in this store. So rude and unprofessional. I invite everyone to try different stores where you will get the customer service that you deserve. But this store is just not it.

I got the influenza vaccine today at crossiron mills shoppers drug mart. The gentleman running the registration and administering the vaccine were very nice and friendly but I found it odd that 1. there was no review or confirmation of allergies with the client prior to administering the vaccine other than the question on the form 2. No teaching about possible sign and symptoms to be aware of 3. Not being instructed to wait 15 minutes post vaccine which should be standard practice in case of a adverse or anaphylactic reaction 4. My husband and I had to request the slip of paper with proof of vaccine (which by the way had the list of things you should be aware of post vaccination and could have been helpful) as they were not handing them out to everyone had a flu shot. 5. The slip of paper only had a din #and expiration date no Lot number. As a Registered Nurse we have a certain policies that we must follow when delivering a medication/vaccination and I would expect the same if a pharmacist administrating a vaccine.

Love this store but over the last few months my experiences have been less due to the security guards making my wife and myself feel uncomfortable.

Nice place. Was very pleased to have this place open for easier mall convenience. Serves as a great place to by small items for in mall use. The staff here are pretty decent as well. Like I said great experience, and easy convenience.

The worst Shoppers Drug Mart EVER! I really wish there was an option to give a minus. They don't even deserve a single star!!! Very VERY ill-mannered. Guys please pick any other location to buy stuff, they just do not care about their customers at all.