BC SPCA Penticton Veterinary Hospital

Friendly service and got in fairly quickly to get a quote teeth cleaning. Got good feedback, but was surprised after the exam there was a charge for this as was not told upon booking there would be a fee for this. I have no problem for fee for service, but tell me upfront. We were not charged at other vets for quotes. As well, after the 10 minute exam, was told they couldn't do procedure for months, but could make referral to a specialist in Kelowna. Why take an appointment for this if can't do the procedure for months? Went somewhere else for the work.

Very good customer service and friendly vets. They accommodated us many times last minute and we appreciate them being there for us at the time.

Very friendly staff. Treated my kitten very good. Dr. Kevin was very informative and thorough!

Dog passed away, and when I phoned in to inquire about cremation, the woman who answered was very rude. Told her my dog passed and her response was "ok". Unbelievable. I went through the phone call and got a quote for price of cremation, but not wanting to send my dad alone (I live out of town, I was doing this for him) into rude place for such a delicate and sad day. I phoned a local vet, Lindsey Vet, and they were not only 100% kinder, but it was actually cheaper as well! I can only hope they treat their animals with more care then their clients.

Good Covid pre auctions here. They kept my dog for the day to diag ise the problem and called me when they were ready for pick up.