Hercules Moving Company Ottawa

Movers themselves were very nice, polite and professional but...I used this company to move a large specific heavy item that they agreed to move. I sent pictures of the item, size weight and all the specs...they said no problem so we entered into a contract. When the move day came, oh our lift broke, oh our truck is not made for this we will have to come back another time. I called the office and was rudely told yeah the movers don’t want to do it so... I said that the company agreed and this was the reason I dealt with them in the first place. He said you need to convince the movers cause they told me they just don’t want to do it... I asked for call backs and nothing so far 10 days and still no call back. So not professional. They will tell you they can do the hard and complicated move then get here and not do it and only do the easy things and demand payment right then and there. They also asked payment in cash to save taxes...CRA might have an issue with this... You have basic move needs go ahead but if you have something out of the normal don’t, they will scam you and only do the easy stuff then tell you they will arrange the following days to do the other items and simply never call back or respond to calls. A move is stressful enough and these guys only had to the stress and complicate this even more. Trying to get another company to move the item they refused to do in short notice is not easy and costly. NO A GOOD COMPANY mi advice STAY AWAY

This company does not follow covid guidelines or bylaws provided by the city of Ottawa. NONE of their employees were wearing masks or using social distancing AT ANY POINT while moving me out of my busy apartment building. Their behaviour was so egregious, to the point where they were walking up behind other tenants and invading their personal space. Very embarrassing. Edit: it is a shame you feel the need to lie. I tried calling & leaving my name and phone number 4 separate times. It seems the only time you care about the service you provide is when you receive a one star review.

We used Hercules Movers to move my mother in law from Montreal to Ottawa and they were great! Thorough, professional and courteous - would recommend to anyone.

Our move with Hercules Moving went very smoothly. The 3 gentleman appeared on time, were professional, fast but careful to wrap our furnishings carefully. I found their pricing fair and it was an overall positive experience.

Top notch service. The movers were friendly, courteous and very professional. They were faced with many challenges (no elevator and 3 floors to climb being one of them) and never hesitated in coming up with clever solutions for difficult situations. They protected all of the furniture with wrapping and worked very efficiently. It was a hard move and they did it with a positive attitude. Awesome service. Thank you again. Shane