Canada Diagnostic Centres

My experience has been so awesome at the clinic the staff are extremely helpful and remember your name they are efficient and really care about the patients. Dr. S. Ko is what I call the Bomb he is very precise ,friendly ,accurate and has done a lot of work on me and I am not a simple patient . I will be always thank full for his services he knows what pain is and he has the knowledge Education to help his patients . What a wonderful man he is . Thank-you Dr. Ko and Staff.

No wait, walk-in to do a quick 30 second x-ray. Staff were polite, professional. Location was clean.

3 receptionist working (only 1 doing anything with patients, other 2 ignoring everyone), one lady in front of me, no one behind me in line. Person in front goes up to the desk and gets told to take a seat. I walk up and get told someone else is in front of me and take a seat. Few minutes later the receptionist stands up to get the lady that was in front of me to come up and sign in. After her however, she let anyone walk in go straight up. I ended up cutting in front of someone to sign in as her doing that pushed me back later than I should have been. I went for cortisone shots, and was told absolutely nothing by anyone. Doctor doing the injections didnt say anything neither did the nurse. Have no clue what is or not normal. Have no clue what is considered "heavy usaged" of my wrist. They literally did the injections, sent me to the waiting room, then 3 minutes later had a nurse come out and ask how I felt. Said good and she said ok have a good day and walked away before I could ask anything. Not impressed at all.

Completely unprofessional. Noisy chaotic environment. Receptionist talking over me as I'm trying answer. Not one did she actually look up to see who was speaking. I told her I already filled out the covid forms 20 minutes prior. She absolutely didn't hear a thing I said and shoved yet another film in my face. My appointment was for 1;00pm 1:45 rolls around still waiting. Waiting room was packed with people at least 9 people in a 20x20 waiting room.

Being pregnant during Covid is hard enough. I had two TERRIBLE scans at another diagnostic center and upon a recommendation from a friend booked in with Mira for my 20 week anatomy scan. It was incredible. My tech ( and student Kate) were so empathetic and never made me feel rushed. She was super knowledgeable and confident in her imaging and explained everything with patience and compassion. As my husband couldn't come in the room with me, I video called him later in the exam and the tech explained everything again to him. She treated my little son as if he was already here- calling him cute and full of character. I honestly didn't want to leave. The difference between CDC and the "other" large diagnostic clinic is insane. I wasn't just a number here and during these times where everyone is stressed, it was really appreciated.