Canada Post

Very happy to see there are staff members who can speak both French and English.

Helping me to communicate for many years, reliable service

Incredibly unfriendly and rude staff at this location

Although I normally ship from my local small town post office, I was in Victoria and had to get some packages out so I went to the Yates St location. It seems like a lot of the negative Google reviews of this location are based on peoples' gripes about the Corporation - not of this location - which seems unfair. Of course, every experience will vary based on the day and the staff at the time. I was very fortunate to be served by a wonderful staffer who was an above-and-beyond personality. She was super patient and helpful. She made sure my Express package got onto the truck (which was outside loading to go) and assured me that the other packages would get into the system on a later truck - something I wouldn't have known because our local post office only has one pickup while the downtown office has a separate pickup for Express. Canada Post is critical to what I do for work and I am grateful when I have a really positive experience with the frontline staff.

I"ve been to this location many times, the staff are the best, really great. Too bad they have to deal with customers like me who feel severely gouged by Canada Post mail rates, all of them, to everywhere. Worst of all, this exorbitant expense strangles small business - & don't get me going about the 'Solutions' card... And now there's a strike. Something needs fixing here and I don't think it's staff.