Kay Kennedy Physiotherapy Clinic

Kay Kennedy is an incredible physiotherapist. She helped my husband and myself. However, you do have to spend up to 2 hours and sometimes more for every treatment which is very hard when you work for a living. Recently, I tried to make an appointment to just get a hip alignment which does not take over 2 hours. I did not need any treatment as I was not injured. On the phone they explained to me that it would still cost the same amount of money as if I stayed for the 2 hours . I agreed that that would be fine, explaining that I don't need that much time with her. When I went to the appointment, her husband, who is the front desk person, was very rude to me and explained that I had to be there for 2 hours and I had no choice. I explained to him that I did not want to waste that much of her time when I only needed a hip alignment, plus O can't be away from work that long. He kept interrupting me and telling me that I do not have a say in the matter, that they are the experts and I am the patient, and that they made it perfectly clear to me on the phone that I would be here for 2 hours, which isn't true as I explained I couldn't be there for 2 hours but I would be willing to pay the full cost. I didn't even talk to him when I made the appointment. He continued to be very rude to me, dismissing me and then asked me to leave. He wouldn't even let me speak with Kay Kennedy directly. I am outraged at this unprofessional behavior and hope that Kay Kennedy sees this review and understands what sort of rude treatment her husband gives her patients. We will not be back nor will we refer any new patients to her.

The best there is! She is so experienced and well educated. Her approach incorporates such diverse treatments that she gets results where others in her field do not.

Without Kay and her great team, I would not be able to function period! Prior to running into Kay i went to a dozen physiotherapists who could not help me, Kay on a chance meeting immediately identified the problem simply by watching my gait she then brought me to her clinic on her day off and worked on me for three hours i was 50% better. After the second treatment i was 100%. Sure you will have to wait a little and it takes some time but you wont regret it! Thanks Kay and all the wonderfull staff who keep me upright!

Had to wait over 30 mins even though I made an appointment weeks in advance. Decided to cancel my physio booking and walk out because there was no respect for patients time. What's the point of making an appointment if the clinic isn't able to honour it. I can understand a 10 min delay but 30 mins is simply not acceptable.

I have been a patient of Kay Kennedy for every mishap which happened to me for many years. Her knowledge of the Body's Movement is of high intelligence and schooling which every Physiotherapist needs to measure themselves up against , and get more education to offer what Kay does. Kay's use of new age technology is unmatched, and it is with great displeasure that I had to move from the area and no longer benefit from her care. All the Best Kay, and staff, thank you for everything you did for me. I would suggest anyone reading this within close proximity To Kay Kennedy Physiotherapy phone and make an appointment. Jacqui Spoor