Grand Valley Animal Clinic

We have always had absolutely excellent customer service at this animal clinic. Extremely knowledgeable and professional people. Rates are not over the top; much more affordable than many vet clinics

The clinic was available to me to bring my dog in on emergency while my vet was out of town and unable to make it back. Upon arrival I was greeted and brought into a room. Tests where done and I was optimistic everything would be okay. They vet returned with very positive news raising me up then very quickly turned to say I recommend you put him down. During this time they went to leave the room to give me a minute to process. I was hysterical at the moment and 5 minutes later there was a banging on the window and it was the vet who had locked herself out. After getting in she walks into the room when I was noticeably upset informing me she wanted to save her groceries. After the dog had passed I had constant are you ready to say goodbye. Lastly other vets will allow you to come back another day to pay for euthanasia as your pet has just passed and its really hard for lot of people this was not the case. I asked if my friend who accompanied me could do it but insisted no you have to as more paperwork proceeded. I thought maybe I was exaggerating the bad experience as I was so distraught but when I discussed it with my friend she agreed the professionalism shown by the vet at grand valley animal clinic lacked. 2 stars where given due to their availability, and the veterinarian assistant who was very warm and comforting during the hour I was there.

Grand Valley is the best veterinary service we have experienced as a military family. They are professional, personable, and thorough. They made us feel at ease and were very good with our cat, Callie and her health issues. When we had to make the difficult decision to end her life, Dr. Cary Johnson was compassionate, empathetic, informative and supportive. We couldn't have asked for a better support system. To our family, there is no alternative for veterinary care in Brandon.

Breanne Fredette (vet) & staff are super kind and accommodating! My first appointment was actually an 'emergency', I was so worried about my lil pups eating and that he lost some weight. They found a time that I could bring him in that night, and even though they were very busy, they took so much care to ensure that my pup was okay and that my questions were answered (and I had a lot, lol). They've even followed up on the phone and offered to check in again some time in the week to make sure all is still well.

I was impressed with how much the vet cares. For the well being of my Cammi. I asked questions about my cats diet needs.