SKYSPA DIX30

Just terrible, this was suppose to be a relaxing experience but instead I’m still stressed about it a day after. I took an appointment 2 weeks for 2 people and come to the appointment (with our very busy life) I must of forgotten I had an appointment because I received a call from Sky spa 10Min after my massage started to ask if I was coming.I said couldn’t you send me a reminder 24hrs before. They said they don’t do that. The lady offered to reschedule the appointments but it cost over 70$, 30$ plus taxes for each massage. I asked out of curtesy to just please charge me for one massage instead of two they refused and said if I wanted to cancel they would charge two full Massage price. That was very upsetting so I just rescheduled with a very high charge and I asked them this time can they call, text or email so this doesn’t happen again. They said they don’t do that, I asked out of curtesy against can they make a phone call set a reminder for their customer who asked. They’re response was “set in on your own agenda it’s not our responsibility”. I understand that there is a time that’s reserved but if they can’t even send reminders to clients how can they charge so much just for rescheduling or canceling. There ‘a no customer service. Business is just business to them. They don’t deal with people well yet it’s people who made there business. I hope they close down and never reopen. There not compliant and take people hard working money for nothing. I have to go back so I don’t lose over 200$ but they won’t ever see me give them a good review or go back there. Like I said this was suppose to be relaxing experience and instead was more stressful, that I even had to write a review. I’m sure you can find better massotherapiste on KiJIji.

I really love SkySpa, awesome services in a great ambiance!

So good, cool!... I recommended this place to share with your soul mate

Super nice ppl. Relaxing, great massage by Mathieu. Thermo spa is fantastic. Saunas are too hot for me but really nice if you can stand the heat! Has a bistro you can eat and drink. Highly recommend it!!

First time visiting SkySpa Brossard during pandemic and everything is clean and well organized! Friendly staff and relaxed atmosphere! Will visit again!!