Shoppers Drug Mart

All points lost are directed at the pharmacy who over charged me for my prescriptions by $85. I called shoppers and they said it was because it wasn’t covered under my benefits. I called my benefits company and they confirmed that they do in fact cover the name brand of my prescription as the doc stated no substitutions. Greensheilds told me it’s because the pharmacy chose “customer choice” instead of “doctors choice”. I called shoppers again and they again tried to gaslight me saying it was not covered until I told them that I talked to greensheilds and told them exactly what they did wrong and now finally shoppers is supposedly refunding me the money they had no right to charge me in the first place. I’ll be checking my credit card statements. I couldn’t correct them at the till as I’ve been quarantined and couldn’t pick it up in person so I needed to trust that they knew what they were doing in regards to my prescriptions, which it seems they do not.

Just got my flu shot. Very satisfied with the service. Remember to fill out the prescreen online to save time.

You’re average shoppers, usual well stocked and friendly staff

4 hours wait for a prescription to be filled, given multiple times where they said it would be finished and it wasnr, said I would be called and I wasn't... Showed up to pick it up and it still wasn't ready... Multiple excuses given but the bottom line is they seemed to just push it off multiple times... Would not recommend.

Post office is handy. Always good service at Post Office. Store understaffed. Usually a line at till to check out.