Canada Post / Postes Canada

I have the most frustrating experiences at this post office and have almost nothing good to say. DO NOT purchase a PO box from here. Firstly, when I purchased my PO box they neglected to put the postal code there. There have been 3 separate occasions where I have received someone else's mail in my PO box and my mail has been in someone else's (someone with a similar PO box number). On one occasion a package was delivered to a different PO box and it was a nightmare trying to get my package. More than once I get notified online that my packages have delivered, but the staff at this location cannot find the package. On one occasion I waited a full hour for the staff lady to find my package. Literally one hour of her searching. More than once the staff forgot to put the pick up slip in my Po box when my package gets delivered. If you need a PO box please avoid this location and save yourself the frustration and misery that I have experienced. I shutter at the thought of the mail I should have received that either got lost or wound up in someone else's PO box. I wonder who received that Christmas card my grandmother sent me?

staff are always courteous and friendly. Knowledgeable and helpful. I go here at least once a week to mail out for the last 15 years

Worst customer service ever, just because they cannot read the address, they send it back to the sender again instead of shipping it back to a post office or a warehouse! Its been 4 months i’ve been waiting for this part and now just because they can’t read the label they send it back again. Not even notifying the customer!

If I could give zero stars for the post office I would. After an attempted delivery on Dec 22, a slip was left to pick up my Christmas present at this location. I went to pick it up the next day and was told it wasn't yet received and to come back later. My spouse did, and was told it was not there even though CP said it had been scanned in at their location. I went it the following day and the manager stated it was not in their system, so it was not there. I opened a ticket with CP and was called a week later to say that it was signed for by an employee at this location, so it was there. I went back a 4th time, a full week after the first attempted pickup and ince again was told it was not there. At no time did any employee attempt to look in the back even though there was not another soul in the place. Miranda told me that their iPad was finicky so that may be the problem. I asked if because the iPad was finicky if that meant no one had actually looked for it and she confirmed that was the case. Miranda was completely indifferent and obviously couldn't have cared less. Every single time I go to the post office I have issues. I understand it's a busy time of the year but when the employees are there only for a pay cheque and are not only incompetent but insincere I take issue. I truly hope that CP pulls their business license and gives it to a Shoppers or London because those companies would appreciate the business.

Wow.... staff may have a urgent appointment. They supposed to open till 6PM as it shows on time schedule....but she said that Manager will be mad if she open till 6pm....... I was there 5:45..... wow....funny experience........