Pharmasave Greystone Village

I have used this place a couple of times since it is near home. Great service for an independent retailers. I was not given the option of having the brand name medication instead was given generic twice. They do not stock a variety of syringe and needle sizes which is problematic for some. I have ordered some as I considered bringing my familys business here but nobody returned my call nor did they bother to try. They have an email but cannot seem go figure out how to enable clientele to email personal information in a more secure manor. I send personal info like prescriptions using firefox send but they claim they cannot open the file. I deal with many pharmacies and this one in particular could not grasp the concept or importance of security. With the lack of security in email it only makes me wonder what third parties are getting my information if I download the app. I will not download the app and will only come here if I need too. Disease transmission and prevention: As for physical distancing and protective measure in place during a pandemic there is no free hand sanitizer or masks required/ provided to wear in store. The pharmacist does not wear a mask nor do they wash their hands in front of customers after touching multiple surfaces. There are some plexiglas barriers near the cash registers near the front and back of gjr store. I believe this place has potential and could improve in these areas. Especially since there is a building close buy who had an outbreak of Sars-covid-19. I think it is safe to assume that this is where clients in that building go to get their medications. They do leave the door open for better air circulation which is nice but I do not see any super hepa air filtration anywhere. I will be going back again to check up again on if safer practices are implemented. I will also investigate more their statement on their website that reads "...Since being founded in 1981, Pharmasave has focused on building a national platform of community-based retail outlets designed to provide exceptional patient-centred healthcare, medication advice, drug store products and customer service. (I did not feel this customer service at all)Each Pharmasave store operates independently to serve its individual community, with programs and services tailored to the needs of the consumers( what are these programs and services tailored to me) and a commitment to helping all customers(I have not felt genuine help here as of yet). Giving back to the community is a core value at Pharmasave( what exactly are they giving back??). Pharmasave proudly supports what matters in communities because communities matter to Pharmasave.(this is a vague statement, what exactly matters to you pharmasave? More importantly what exactly matters to your community? ) I will follow up with this company on various levels to let others know what it is this retail outlets core values are and what they have done to prove it since 1981. I will change my rating accordingly. Right now. All I can spare is the sense I got over the past 3 visits.

kind and helpful staff, always answer questions and are very attentive. Great services.

Great customer service. Miguel and Elaine are always helpful and accommodating!

Very friendly staff that are always there to answer questions and go the extra mile to help out. Keep up the great service!

fast friendly personal service.