Wizoo

Not impressed with the service. I had an appointment at 7 for a yearly check up, no issues to address, and we didn’t get seen until 8:15. Then, we saw the vet for 5 minutes and only managed to leave at 8:45. We recently moved from the city and our old vet was so caring and attentive. Every check up, she always made it a point to check our cat’s heartbeat, temperatures, belly, mouth, ears, etc. This vet didn’t even check everything on my cat, for her first visit. She listened to her heartbeat and pointed out that there was a murmur. My last visit with my old vet was 2 months ago and she never mentioned anything to that effect. Also, this new vet said my cat was very stressed and should take anti-anxiety pills (which is 60$ a month). I’ve had this cat for a long time and, other than moving recently, nothing has changed in her life. She still curls up on my lap, cuddles me, seeks my attention and sleeps like a normal cat. Honestly, it felt like a money-grab. Why not offer different solutions before going straight to the extreme of giving my cat anti-anxiety pills every day? The receptionist was nice, though. One star for that. I’m not even going to get into the dog that was leaving the clinic, post-surgery, with blood seeping from his wound and the owner being told it’s normal and to come back the next day to address the issue.

This was the 4th visit. The first visit was for my cat who was vomiting. They said no mass she has a fever. I waited 45 minutes and then another 30 minutes to get antibiotics. I specifically asked if she had a mass as I was concerned over her vomiting and explained about her chewing inappropriate items. Long story short I ended up taking her not long after to another vet as she was getting no better who said she had a mass the size of her kidney and confirmed it with an ultrasound. How can a vet not feel that type of mass? Incomprehensible! In amongst this I took our puppy there for her vaccinations. I’ve taken her for three vaccinations and every time I go in the weighing machine is filthy. They wipe it down with a dirty mop? They are also super disorganized and no one seems to know what’s going on. You speak to a vet tech who relays information but forgets to do basics like listen to their heart or take a temperature. The minimum wait time with an appointment is 30-45 minutes. This past and final visit they take my puppy and yep the weighing machine was filthy and say because of new protocols you have to wait outside and they consult by phone. I mentioned that perhaps they should have let their clients know about this before the appointment and they said oh. Three other people walked in right after for their appointments and we all didn’t know. Definitely I will not go back to this vet, I can not recommend them and have serious concerns about their knowledge and cleanliness.

After trying to get an appointment in Montreal and failing miserable I bumped into Wizoo. They take online reservations so I did one and turned out to be a great choice worth the 45 min drive. All their staff including receptionist, technicians and the vet was super friendly and caring for my pups. They also speak English for the ones not so comfortable with French like moi. I will come back and would recommend this clinic to anyone!

Very kind staff, knowledgeable and they are very well priced. We have 2 cats and a dog and we always get quick appointments.

Very bad experience first they could not find our appointment that was made online .the vet was nice but seemed like she was trying to sell the shots our cat may or may not have needed and didn't ask if we approved and then the tech came to do them so we asked him questions which he just was not able to awnser, idk if it was language the barrier but he just implied our cat needed them. I've never had that experience before with my dog or my other cat in the past at different places. We thought we would try this vet simply cause the one we go to there was a bigger waiting time. Not coming back here again after a nice bill of 199$ without correct explanation of what is what.