Fort Saskatchewan Community Hospital Emergency Room

Great facility! I took my mom here for her cataract surgery. They strictly observe Covid19 health precautions. There are very visible floor stickers in the waiting area to remind people of social distancing. Very clean facility. All the staff we encountered here were so professional and very pleasant, as they should be, right? Wish I could say the same about the Misericordia and the U of A :(

Extremely fast, nurses are so caring, funny, kind, Doctors were very educated and prompt with treatment. Went to Emergency at 3 am with breathing problems and chest pain and a swollen throat. I’m a second year nursing student, and was expecting a bit of a wait, as that is pretty common in hospitals, especially when it’s not a dire health issue. But no! I was seen so quickly, treated appropriately, diagnosed with mono in under an hour, and already being transfused with medication before 5am! The doctor was super quick even though he was busy, and yes, we did wait a little while - but that’s what HAPPENS in a HOSPITAL where people who are in need of more medical attention that YOU are. Have an open mind about this place. Seriously. Went to other hospitals recently and was treated with some of the worst service of my life and would only come back here. My nurse was talkative, made me feel calm, empathetic, caring and just overall made me feel like I deserved to be taken care of. Can’t say that about Strathcona Medical Center, that’s for sure! Got prescribed some medication and educated about what was happening, extremely satisfied with the service, COVID precautions included, and would definitely go back.

Came in to try and get my ears flushed after suffering from headaches for a week, and would have gone to a walk in clinic, except they are all closed by the time I'm off work. Was told that was "inappropriate" despite willing to wait as long as it took. Will now just have to deal with this for another week.

I came into this hospital in a lot of abdominal pain. I knew something wasn’t right. I was basically ready for death. The lady at the front handing out face masks when we entered was mean and dismissive. This woman should be fired in the area of “emergency” for how she treats people. I waited in emergency for 3 and a half hours while people with a “cough” were seen before me. A teenage kid came in with his mother a hour and half after I was already waiting with a “cough” and was taking in immediately before me, and was discharged literally half hour after. While I was throwing Up Acid and was keeling over in pain and the emergency looked over me. There were people before me and saw how in pain I was and left because of their negligence. Finally after three and a half hours in the WAITING room they realized how bad it was my appendix was done for and finally they admitted me. I could have died but luckily I had EMERGENCY surgery. I felt like I was in a third world country the way I was treated. When I told some of the nurses in the other area what happened they were astonished and mad I received such useless care while being admitted to emergency section of the hospital. The hospital is for emergency I was in need of emergency. And yet they overlooked me. Might want to actually realize who’s there on the brink of death and yes believe the reviews. Better to go to Edmonton then to deal with this mess of “emergency” waiting room. They can check their cameras. Everything I’ve said is 100% truth.

Great staff helped make my two cataract operation experiences a lot less stressful than I anticipated. Terrific attitudes from all that I dealt with.... Thank you.