I.D.A. - Rx Drug Mart Banff

I really don't think I can thank Amber enough!! Her customer service is so outstanding and her product knowledge always amazes me! She is so patient and understanding and she ALWAYS goes above and beyond! Any time there are any changes to my prescriptions she is quick to offer info so I feel fully informed! Thank you for always helping me to feel comfortable and confident when it comes to my health!

Wait until the weekend when Amber (not me ahaha) is working to deal with anything pharmacy related. She’s is incredibly competent, and knowledgeable.

I arrived to the store at 6:53pm. Website said open til 8. I get to the entrance of the store and the lights were being turned off and the doors were already locked. Even with the Covid hours who closes at 6:50 pm? I came here before and the staff are rude and it's a chore if they have to help you. NEVER AGAIN! I will drive to Canmore before going back to this place.

Biggest scam artists ever. Took 4 lotto tickets in (free plays and one scratchcard that won a whole $2) and put some lotto on. Seems like I messed up and one of the tickets I had was a non winner, and it happened to be the first one she scanned. Told us it was non winners even though the scratch card clearly had the winner visible. She tries to take the garbage and shoo us out the shop. Well lady I have the app, I check them again and they are winners. Look at the garbage and she has scanned the same ticket 3 times. I believe she heard my mother who is visiting from scotland and didnt know how lotto works and thought she could play us. I will be reporting you as I have the evidence.

Great support and knowledge of product