Canada Post / Postes Canada

Everyone in here is usually really nice and friendly. However, this is the second time that I've been served by a lady here (only female I've seen at front desk) who has rolled her eyes when I said that I didn't have a tracking number or inquired about a parcel.. Bad customer service from her and completely different to her friendly colleagues.

Don't expect good service or to be helped, that way you won't be disappointed.

I always have a good experience at the Banff Post Office. Sometimes the queue is slow but from what I have witnessed it's usually because customers have questions, improper ID or issues with parcels. There are a lot of negative reviews here but I have been going here for 13 years with never a bad experience. Thanks for providing this service during a pandemic. ❤

It looks like, that only people with negative experience posting it here... I have been living in town for 8 years and have never had any issues with delivery items or with staff! Banff post office is a fairly busy place so sometimes longer waiting time in queue is OK. Not sure what the other "one star" reviewer's exactly mean, but this post office is dependable place in my opinion with knowledgeable staff.

Great company!