Wainalta Motors Ltd.

Great place to purchase that new or used ride. Knowledgeable staff. 10 out of 10

I did NOT have a good experience at Wainalta. My van was misdiagnosed with having an alternator problem (was also misdiagnosed from a different mechanic so perhaps it's an easy mistake to make) then had to wait for over a week for parts to fix the actual problem. While a dealership cannot necessarily control the speed of shipping their attitude and other actions about it can be within their power. Wainalta boasts of spectacular service and the fact that they offer courtesy vehicles. What really irritated me the most was that they continued to lead me on for over a week that I would be getting access to a courtesy vehicle "any day now" and that I was "at the top of the list" to receive one. After my van was at the shop for 13 days I never received a courtesy vehicle. To top it off the one employee working in service was very unapologetic and did not care in the least that I was left in a rural area, with 3 young kids, and a home business all of which rely on a vehicle. Don't offer the services of a courtesy vehicle if it's non-existent, and definitely don't lead me on when clearly they never intended to give me access to one in the first place.

Outstanding service and friendly. Comfortable to talk with. Like the joking and laughing.

Absolute best place in town to buy a truck. Trevor Poissant is a golden god

Fantastic service, great people, knowledgeable staff!! Alex is amazing, and got us a new (to us) Jeep! Been a customer since 2003, and would very much so recommend to everyone!