Bubbles Car Wash & Detail Centre

I've always seen Bubbles around the city for years and always thought of them as a strong Edmonton company. Then my wife surprised me with a detailed cleaning and it was less than good. The cleaning itself was good - they did miss an area under my back seats but to be fair, I wasn't aware that existed until I did a thorough inspection of my own vehicle. The reason for the thorough inspection was to locate my small winter shovel that is for if I ever got stuck in a ditch. I intentionally emptied the car of all the little things but left this small bulky shovel thinking it wouldn't go missing. It did. When following up with Bubbles, they didn't care and didn't have it. This was in addition to them breaking a cord. Their response to the broken cord was to give a $20 gift card which we had to come and pick up. They weren't inclined to mail it which gave us the impression we would have to go out of our way to get it, but only if we really wanted to. Not inclined to use Bubbles again and will try else where to see how they stack up to this experience. EDIT - I hate the bogus response of 'we are not aware of your visit' as I see no other responses asking people for receipts. It was my wife who dropped the car off and paid. She is following up with you CSR email as a response of 'the shovel is not here therefore it is at your place' is also not acceptable.

I was very pleased with the services provided at Bubbles. I observed how detailed oriented the workers were when cleaning the inside of my car. I love the fact that they are not behind closed doors this gives me reassurance that I get value for my money. The personal touch with the rep following up with me to let me know how much longer it would take was customer focused....keep up the good work

Excellent! They did a really good job with my car! Like new! I like tge viewing spaces so you can follow your car. Definitely bring something to do while you wait for your car or have someone pick you up and drop you off if you are not waiting, depending on what you're getting done.

Fantastic service! Took my car in and got the whole thing cleaned top to bottom, in and out. It looks brand new and I love it!

The store manager Cerlik was quick to take care of what I needed cleaned. It was finished in a timely manner. Melvin (detail manager) was awesome at explaining the steps he took to clean my vehicle.