One Wellness

I've been coming here since re-opening of personal services was allowed. First concern was safety and hygiene. Excellent on all counts. I feel safe here. I have used all services including sports medicine, physio, massage therapy and personal training. After seeing Dr. McIssac who is excellent I started on a program with physio (Jacob - best ever) and personal training with (Jake Watson- amazing). I have never had such a positive experience and results. It feels as if I have a multi-disciplinary team working on regaining my fitness after back surgery in March. They are collectively focused on helping me achieve my goals of increasing stability, flexibility and strength through training interspersed with therapy where needed. The whole experience is 5 star including bookings with the help of Diane and staff. I couldn't recommend One Wellness more!

Very professional from the door step to the end of your treatment! Would recommend to anyone who needs help with an injury. The personal take time to assess your concerns in a very comprehensive manner. I would definitely recommend to any member of your family.

Great people to work with and physio with Jacob goes above and beyond expectations. He is always caring and helpful not only when there but in how you do your at home therapy as well

Went here to see physiotherapist, Hugh. Who is awesome, and helped tremendously to improve my pain, mobility issues. Some things could be better- the reception staff in particular. Even though I provided both insurances when I started to go there- my own and my husbands- initially I was told they cant bill my insurance and I have to pay out of pocket and submit the claim. Then when I insisted to try again few appointments later- then it apparently went through. Still, my husbands secondary insurance was never charged for the outstanding amount for some reason, and he has to submit independently. Another issue which was a big deal, when I had to reschedule my appointment, arrived on the time they rescheduled for (based on their email), and receptionist said that my actual appointment was reschedule later during the day and not at the time they provided tome, stating not knowing what happened. It proved to be quite inconvenient to me due to work commitments.

The staff are friendly and very helpful. Dr. Reed is knowledgeable and gave me the answers I needed and a path forward for treatment.