Hendra Moving & Storage

I used Hendra Moving company this past weekend and couldn’t be more thrilled with the service that I received. The 2 gentlemen that moved me were friendly, professional, and used the utmost care moving all of my belongings while still working quickly. They were both very careful and efficient. They wrapped up all my furniture for me and there was absolutely no damage of any kind to any of my items, my old living space or my new living space. Great value for the price I paid and I would definitely recommend them and would hire them again. I left a tip of $100 and it was DEFINITELY earned!

Hendra did a local move for us and did an excellent job. Chris came in person and gave us a fair and accurate quote, and his communication with us in firming up our moving date was great. On moving day, all boxes and furniture were moved, disassembled, and reassembled with care. We experienced no damage or breakage of any kind. The 3 person team that helped us move was friendly and worked super fast. We were especially impressed with the ease they moved our large storage bed as it had to go up a set of stairs with two landings and down a hall with a 90 degree turn. We highly recommend them for any local moving needs!

The employees at this company are the rockstars of moving! I've used them a handful of times for business moves, once without storage and once with. Quote process was excellent. They dropped all the supplies I needed to pack. They were on time for moving day and the crew was so respectful, efficient and knowledgeable. Super impressed that 6 years later they are as good as they were the last time. The staying power and consistency of this company says a lot. This is the kind of business I LOVE supporting!

I would say that the movers knew what they were doing and were generally careful, but I don't think I will use this company again. First, it was darn expensive. An inner-city move cost 1/3 what it cost to move my stuff from Toronto to Victoria! I had never had a move take so long, and then I had had only two movers with past moves. I thought that three would speed up the move, which would help compensate for the extra hourly rate, but no. There was a lot of joke cracking and they did not seem in a hurry. Still, my main complaints are not the cost, but (a) they did not were face masks when I asked them to (this was before Bonnie Henry had made them absolutely necessary); they basically did a power play on me. they told me that they would refuse the masks and that if I insisted on them, I can rebook with a different crew. They knew of course rebooking on the day of the move was inconceivable, so they forced my hand. Second, Hendra charged my credit card more than the bill the movers presented to me at the end. When I called to ask, their explanation while plausible, still did not account for all of the difference between the original bill and the charge to the credit card. When I followed up to ask for further explanation and to reverse that difference, they stopped communicating with me. So here I am.

Hendra recently moved my 80-yeard-old mom from her beloved family home in Saanich to North Vancouver, so she could live with me during the pandemic. Not only did they take great care of her belongings, they were also kind and attentive to her mobility challenges, and ensured she felt safe throughout the packing and the move. We really loved Chris, who provided the estimate at a very reasonable price, and Andrew and the crew, who did the heavy lifting. I would highly recommend Hendra for cost-effective, personalized moving services. You are in good hands with Hendra!