Club16 Trevor Linden Fitness Newton

This Club16 Newton location BY FAR IS THE BEST GYM in Surrey that one can attend. I've been going here for about 4 years now and their staff are friendly, nice and greeting. Their Personal Trainers give you tips and guidance on how to exercise if they see you not doing something right. I like that; it shoes that they care about your well-being. Great gym, great atmosphere and great location overall. Although, appointments are required during COVID-19, the gym isn't usually crowded which is good.

I really do love this gym, it’s nice and spacious and staff are friendly. I am not too impressed with the new rule for having to wear masks while exercising, especially as I do high intensity workouts near my max heart rate. How does Club 16 deem this safe and effective? I almost fainted today sprinting on the treadmill with my mask on. Even WHO doesn’t recommend wearing masks while doing high intensity exercises. I’m all for ensuring proper safety protocols are in place but I would seriously consider revising this rule to what it was previously (wearing masks when moving around the gym).

I am a front line worker and I must say, I was very impressed with Club 16's COVID protocols! Very tolerable expectations of the gym members, and super impressed with the cleaning/sanitizing protocols. EVERONE needs to do their part, and this gym is definitely doing that! Pleasantly surprised! Only problem I observed was that the downstairs weight training area gets a little too congested for my liking and very few people wearing masks in their workout areas, but otherwise, very good job!

Great workout ethics. I have a personal trainer John...I do some limit as I have a medical issues but he's always so patient and work accordingly yours body needs. I'm not a gym person but the way he organized the sets and gym protocols helping me to stay on track.

I have been trying to cancel my membership for over 3 months now and have been billed for the annual maintenance fee, and membership dues for myself and my husband when I have not even stepped foot into the gym since the COVID-19 pandemic started. I have called in about 6 times, as well as a few emails, and every time I keep getting told that my membership will be cancelled or the manager is looking at it. I have requested someone call me and to even speak to management, but no one has returned my calls or reached out via email. On top of the numerous times I have called I have also heard the voicemail when no one picks up about 20 times. I usually do not leave negative reviews, but I am hoping that this will get some attention from corporate/management and someone can resolve this.