Catcare Veterinary Clinic

All she thinking is $$$. My cat was with them 12 yrs ago due to blood in urine. Cat was kept in for 1 night for urine sampling, also took x-Ray. Paid a lot $$$, but they couldn't even figure out what the problem was, so we switched to another clinic and my cat was treated well. Since then this place has been on my blacklist. However, today I had to call to ask about in home euthanasia for the cat who is now 15 yr old because my vet doesn't have license to provide this kind of service on site. Instead of answering my inquiry she wanted my cat to be brought in for treatment (indeed $$$), when I refused and continued to ask about euthanasia, she jumped gun and made the comment that my cat wasn't under a good care with the assumption that the cat had never been to a vet before to be put down by the owner. She then made the comment "If you are planning to have another pet, take a good care of her by taking her to vet." What I didn't want to say to her over the phone was: 1. My cat doesn't need treatment from you because you suck! 2. My vet isn't like you who only concern about $$, and has told us there was no point to give treatment to the cat. You have my name, number, cat's name, search your records and see what kind of "good care" you have provided to the cat 12 years ago. At the end, she finally said they could not offer service on-site due to COVID19. And I finally realized that all she was trying to do was to steal this business from other vet when she lost the privilege to offer service on-site. Money money money! Your sales skill sucks just like your vet skills !!!!!!!!!!

Dr.Karen is very knowledgeable and she has looked after my cats very well, she has a wonderful assistant Meagan who is very helpful . Thank you for all you do for my babies, Stella and Charlie

I am so glad that I got to take my cat in and let Karen to take care of my baby as he was not doing good. He was acting really lethargic and was vomiting. I was so worry, but after a few days of being taken care by Karen now it's like nothing happened. and I love how they work with only cats as my cat gets really stress with dogs and it makes me fill that i can trust my cats health as they are really knowledgeable because they work with cats all the time. I will keep bringing my baby with them and really recommend everyone else to have Karen as their family vet.

We took Cairo to multiple other Richmond vets who told us he was too old to help us – he was 11. He has lived another happy, healthy year and counting since we met Dr. Karen. He would have died within weeks, even days if we didn't bring him into Cat Care. If you're looking for a vet, Dr. Karen is truly the best doctor around – I can't recommend her enough. She saved our Cairo's life!

Extremely rude dr yelling at the top of her lungs you can’t park there I said fine and moved my car in front of Dairy Queen. She continued to yell at me saying I can’t park there. I said I’m not in front of your place and went in to Dairy Queen. She then gets out a ticket and says I’m parked in her stall. I wasn’t. If this is the way she treats her potential clients that is poor service. I will not bring my animal there ever in a million years. She is just pure evil. STAY AWAY!!!!