Cloverdale Animal Hospital

My Min-pin needed annual vaccine shots and Dr. I'm and his friendly staffs are able to handle his high anxiety behaviour. So I am grateful.

2/2 for the receptionist! She was nice the entire time to me as I was embarrassingly freaking out. The vet is a very intense individual, that is loud and kind of scary. Therefore he seemed very aggressive with my cat and condescending with me. I'm glad the receptionist took over for him. She made it a lot better. The clinic does need to take more time with cleanliness, as other reviews have stated. Especially during the pandemic I would hope that they're doing their due diligence when it comes to cleaning, but from what I saw, I seriously doubt that. There was dollops of hair still in the sink, the floor was dirty, there were other hairs all over. Overall, I won't return. But I'm thankful for how quickly they saw me, the receptionist and her calm demeanor and the fact that they didn't charge me. I would suggest maybe finding another clinic if you have the chance.

I am writing this in response to a negative review that was posted by Darcy Miller about this clinic. Unfortunately, it won’t allow me to reply directly. Just to clarify, this person bought a kitten from me that was indeed being treated for a fungal infection, which she was fully aware of. She chose to take the kitten and continue the treatment herself, therefore we requested the vet spay and microchip her before leaving for her new home. Our vet was not treating her for the fungal infection nor did he have anything to do with this. The entire review is inaccurate and completely inappropriate as she is not even a client of Dr. Om’s. Which is why they would not give any personal information out regarding my file. I have been taking my animals to Dr. Om for several years now and have always been treated with the utmost kindness and caring here. Dr. Om saved my cats life and I am forever greatful for that. Him and his team have always been kind, compassionate and fair with my animals and myself. Money is the last thing he has ever been concerned with. I would highly recommend this clinic and will continue to put my trust and faith in Dr. Om and the staff at Cloverdale Animal Hospital.

I have had the very best care for my animals. Dr.Om and staff have always been there for us day or night and I can’t possibly Imagine more caring compassionate people to look after our fur babies. Amber goes above and beyond and has a heart of gold. Dr,Om and his wife are the sweetest most loving people who are so knowledgeable and caring. We are so very lucky to have found them many years ago and know our pets are in the best of hands. Susan

Crisis averted. Our new puppy had hurt it's front leg. We had tried a nearby emergency clinic but the wait was going to be hours. A friend recommended this vet and they were able to take us immediately. Puppy turned out to be fine, but having the certainty so quickly helped what could have been a long expensive night elsewhere! Definitely will be going back when it is time for shots and neutering.