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Stephen Suley (10/13/2020)
Very competitive estimates and responsive staff. Should I decide to proceed with my move I will use this company. Thanks for the great service.
Fiona Ross (05/05/2020)
The customer service was really excellent and friendly, things were moved efficiently with good list tracking and everything arrived at destination. The final cost ended up being more than the initial estimate, but that's too be expected with likely all moving companies. Would have appreciated a bit more of a heads up on the delivery side that things were arriving, as I got a call same day as delivery, but it all worked out in the end. Overall, a positive experience.
Engi Lim (01/02/2020)
Customer service was great. They responded very fast to my questions about the quote and booking. I moved from Calgary to Toronto and everything was in the same condition. The person that packed my stuff and drove it across the country was amazing. He told me when he thought he would arrive and he updated me along the way by text. Great service and not over priced (same or lower than other quotes I looked at).
Rachel Simpson (10/30/2019)
I moved my stuff (1300lbs) from Alberta to Quebec and all I have to say is WOW that was so smooth! I was assisted by Sara during the quote and planning process and I will admit, I was very nervous to move forward with such a big decision. I felt more comfortable talking to her on the phone and voice my questions/concerns. She was so helpful and friendly and really gave me confidence that I was making the right decision to pay a little more for a more reliable company (other companies were quoting me around $750 for 1000lbs... which I thought was too good to be true). On the day of the move, Bill and Kevin arrived (a bit late, but they called me to let me know) to label and load my already packed stuff. They were super friendly and loaded my stuff with care and patience. I was left with a sheet of paper with all my belongings labeled, and a huge feeling of relief when I realized my stuff seemed to be in good care (wrapped in blankets, placed nicely in the truck, etc). 8 days later my stuff arrived at my new house, all in perfect shape! As they unloaded it, I was responsible for checking off each item on the list to make sure I had it all. Nothing was damaged. I was so amazed at how easy and smooth the whole process was. THANK YOU GCVL!
olukayode ayeni (09/09/2019)
Seamless process from start to finish.No issues whatsoever. Delivery of my luggage exceeded my expectations, both in terms of timelines and luggage handling.
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2916 Norland Ave, Burnaby, BC V5B 3A6, Canada
+1 604-294-1351
https://www.pensketruckrental.com/locations/british_columbia/bu