Miracle Movers

Amazing work. Sergei and his team (another Sergei and Ruslan) absolutely emptied our two bedroom home and moved us into our nearby apartment in well under four hours. We've had to move a lot over the last couple of years and we've used a number of movers, but none have been as efficient or conscientious as Sergei and his team. Next time we move (hopefully a long time from now), we'll definitely use these guys again.

Moving can be stressful and your selection of vendors can both add or remove some of that stress. The choice to use Miracle Movers was one of the best decisions made when we moved. From the initial appointment booking to the execution of the move I was met with friendly courteous and knowledgeable employees. The movers were exceptional, took care of our belongings as if it was their own, while being efficient and organized. Highly recommended.

Stay away from this horrible company. The move was booked a month in advance. The crew was supposed to arrive at my house between 2 pm and 4 pm. I get a call at 2.15 pm on the day of the move that the crew will be late and will arrive by 5 pm. I had no choice as it was end of the month and the planning was done so i agreed and spoke to my building manager to rebook the moving elevator for 5 pm. The crew didn't turn up at 5 pm as well so I called and was told they are on the way. They finally reached at 6.05 pm. As soon as they arrived, the attitude of the foreman was annoying. As soon as he entered the house, he spotted the elliptical machine and said he won't move it. (Please note that the elliptical machine was mentioned in the contract and I also paid an extra amount for it). When I reminded the foreman about this and called the company office to complain, the foreman got pisses off. Then he bought a measuring tape and told me it doesn't fit in the elevator. (Another moving company, who I had to book after this nightmare easily rolled it in the same elevator which did not even need disassembling). Then the crew tried to take our couch outside the house without disassembling it. It didn't fit through the door for obvious reasons and when I requested them to disassemble it their excuses about pet hair allergy started. (The crew had been in the house for almost 30 mins at this time). They did not even attempt to wrap any furniture and just dumped all our stuff back and backed out of the job at the last minute. We were basically abandoned at the end of the month when all other movers are totally booked. This company stole our deposit and are refusing to paying it back and making false accusations about excessive pet hair to avoid paying me back. STAY AWAY from these guys to save you the nightmare of finding new movers at the last minute and getting your deposit back. My suspicion is that the crew was late from another job and then saw our stuff and realized it'll taken longer than planned and wanted some excuse to back out.

Miracle did a great job moving us. Though our place was a large, three level apartment filled to the brim with boxes and some very bulky furniture, our crew - somehow made moving it look easy. I very much appreciate their hard work, and would recommend them to anyone needing to move. We went with a different company when we relocated to Toronto several years ago, and Miracle surpassed them for sure. Thanks, guys!

Igor and Ramil were fantastic! Showed up a few minutes early, worked quickly and efficiently and had our belongings moved to a new place faster than the estimate. Polite, respectful and professional, and took great care of our things. Definitely exceeded our expectations. Victor worked with us to get our move planned out and he was very detailed and patient with us, making sure that we would not get any surprises later on. The only surprise we got was that the move took less time than we estimated. Sheena was very helpful in rescheduling our moving data due to expected rain. Thank you to all of you guys, you've been very helpful and made our move today quick, stress-free and painless. If we ever need moving services in the future, we know who to call.