Canada Post / Postes Canada

It takes one bad apple to spoil the bunch. I've had some pretty good deliveries from here, and the staff are generally really nice! (The Filipino Lady with long dark hair that Tiffany Nguyen had an issue with was always been very courteous and helpful with me!) However one of the staff members has a real attitude problem. A white lady with short blonde hair. I think she gets up on the wrong side of bed everyday. I go in with a pickup slip which had no date but I checked the status online and it says it was ready for pickup. I get to the counter and the lady takes one look at the slip, doesn't even scan it in and tells me to come back tomorrow. It took multiple attempts to convince her to look up my order number (the slips are right in front of her but she refuses to scan them). The number I quote off my phone are the exact same on the slips, but no, because of the incompetence of this foolish employee, we have to go through the whole song and dance of reading off the number. And guess what! The packages are ready to pickup! Go get help lady, please!

The hours posted on google is not true at all. It’s been a month since the pandemic, maybe you should update your hours on google too. Went to this branch today and to my dismay that the lady who I was told was the manager standing in front on London Drugs Wessex states they are closed. Nobody checks your website and none knows your website too. I checked it before I came to this branch and yes they are closed at 5 pm which was posted on a tiny piece of paper on the entrance door of London Drugs that you can’t even notice it unless you are very particular to read all things posted on a tiny letters. Perhaps do my suggestion as well not to confuse customers. Like what I said, it’s been a month since the lockdown as what some people say, so there is no excuse for you not to update your hours here.

I don’t know why they don’t add a second till. The staff are good but always takes at least 20 minutes to drop off a package since there is only one staff member handling the lineup

Super slow even though not really busy. A Philino with long dark hair,mid 40’ was so rude. Never go back.

Where to begin describing my second and hopefully last visit here? At the parking lot! It's like a miniature version of trying to park at the Richmond Costco... The reason I went to this location is it's extended hours - great! I had not expected to show up at 6:10 and not get helped until 7. There was just one lady working. I can't fault her friendliness, but she certainly wasn't helping the line move quickly. Not to mention the queue extended well into the main store itself, with employees and costumers trying to get by... When I asked if this was usual, I was told yes. What's the point of Canada Post putting in multiple checkouts if they aren't going to staff them when busy? My advice: only go if you have an hour or so to kill...