Shoppers Drug Mart

Went in to obtain a prescription for my mother. Was told 30’ for the prescription but when I came back 30’ later, was told by the blonde “pharmacist” that it would be Monday before it was ready. Same person that told me it would be 30’. Asked the same person for help in selecting a blood sugar test kit. She asked what I usually bought. I told her that this was the first one I had purchased and she told me to go look at what they had and once I picked one, she would talk to me. Took my prescription back and will be taking my business elsewhere to avoid her and her lousy attitude.

I get my prescriptions filled at this location because it's convenient for me but the older lady (possibly the head pharmacist) in the pharmacy has terrible customer service skills! She is always unpleasant to deal with and her tone is extremely rude! Being pleasant never hurts anybody!!! Thank God I don't see her to often!

Stopped to buy a few things, listerine mouthwash being one of them, found a “value pack” on sale for 5.49$ regular price 8.99$ when I rang it in, it came up as 10.99$ (Literally double the marketed price); naturally I asked the very nice elder lady at the front for a price check, and a younger fella came to check it. Said it was in the wrong spot (not my problem) & they couldn’t do anything about it. When I asked if they could override the price they said they couldn’t do something like that & that a manager had to do that. I asked for a manager and was told there wasn’t one there but a supervisor was. When she came out, she wasn’t very helpful either, said the item was put in the wrong spot. This is not my problem, just because someone is unable to put something in the correct spot, or remove the incorrect pricing doesn't mean I should have to pay double the marketed price. I needed it, so I still bought it. My point here is that the price should’ve reflected the marketing. You can see from the photo (trying to post, might have to add later) that it is very clearly marked as 5.49$!

I went for COVID-19 travelling test. I had problem getting my lab requisition report . The associate, Dr. Tamer, was so kind and helpful. He donated his time to solve my problem. I really appreciate his help.

Good shoppers drug mart, came in and found exactly what I'm looking for. Clean store and well organized.