Sobeys - Country Hills

Love Sobeys' Deli. Went there to get some sausage Nov 26 around 6:30pm. First time I visit Country Hills store. Was kindly pointed to the location of the Deli by associate in the fresh meat section, which is why you deserve one of the stars. All good. There was no one behind the Deli, which I understand, short on staff etc. Waited for around 10 min looking at the assortment and mostly hoping someone will notice. There wasn't a button to press for assistance, just "order here" sign. OK, so on the right spot then. Some other associates went by, face down. I was hoping for an eye contact to ask for assistance, but didn't get any. May be too scared of Covid, who knows, although I could still be helped even from 6 ft away. So, as my hopes faded I decided to ask customer service, which was straight across, the ladies were cheerful and they immediately called assistance at Deli, which is why you get another star. Someone emerged from the part of the store across the Deli, trashed a tray on the side on his way out (wow, you're trying to intimidate me or what?), then he proceeded to educate me on why there is no one at deli and how I'm supposed to press the button for assistance. There wasn't an apology for my waiting and why the damn button is 15 ft away from the deli? Anyways, at this point I just wanted to get what I had plenty of time to select and just kept being good listener. Otherwise, the deli was fresh and tasty and my "tutor" sliced and wrapped it good. Well, thanks at least for that or may be I deserved that part for being a good listener, which is why you get your third star. Please, put the damn button on the Deli, I would love to be your customer, but don't want the tray thrown at me next time.

Got what I needed. Had good sales. Customer service was not very friendly. It seemed like the cashier was forced to be there.

Our cashier was good

Plenty of space, items are stocked daily including bakery and hot food bar. Better to go here then superstore (down the road) because it's less busy.

Nice enough grocery store. I found a piece of chewd up mint gum in my french loaf one year and the bakery manager said it was grease from a machine. It was clearly gum and still smelled minty. The staff are young and they all say "Have a good one".