Masagana Filipino Store

Small filipino store compared to other ones. Doesn't have a lot of options but they have more of what you need for essential filipino cooking like noodles, sweet filipino spaghetti sauce, etc. I believe they also have a remittance where you can send money to your family in the philippines.

Excellent service, high remittance exchange rate.

One of the few filipino store in the tri cities. The place is clean and the people are friendly. We would definitely come back. Great store!

Great selection and great service

I will never go this store again! I went there to make send money to a family member in Colombia who needed it for her cancer treatment. She couldn't get the money because not only her name was misspelled, but the money was transferred to Cambodia not Colombia. I went to the store again to fix the situation and the lady told me that her system didn't allow her to make those changes, and that she had to ask for a refund to her supervisor, she talked to someone on the phone but she said I had to wait for a response. I told her I was in a rush since my cousin really needed the money and she suggested me to go to another office. I went to the Money Mart in Shaughnessy and they made the changes and sent the money to the right location. That same afternoon, I received a call from the lady from the Masagana Store telling me she was going to make a refund. I went there and I explained to her (twice) that I went to another location and that they were able to send the money to Colombia but she insisted Western Union was going to refund her and that I should take the money. I want to make clear, the only reason I took the money was because I don't know how Western Union's system works and I was afraid they will cancel the other transaction since she said they were refunding that location. I received a call from that lady today insulting me, calling me a thief, telling me she was calling the police on me because I accepted the refund. I have to tell her several times to "let me talk" because all she was doing was to yell on the phone. I told her I had the intention to return the money, I put it on a side since I presumed this could happen, but she continued to insult me when I told her I was busy this week. I think the customer service from this lady is the worst (she treated me bad since the very beginning when I asked for a quote before I even sent the money) As a business owner, I don't think myself or any other costumer deserve to be treated that way! and I really hope this complaint can prevent that to happen again. I'll be bringing your $148.65 on Friday next week and I'm not coming back ever!