Hopcott Premium Meats

I've been shopping there for years now, and even though I have never lived close to it, I've gone out of my way to shop there. You can taste the difference in the meats, and knowing where my meat and vegetables come from gives you a warm feeling. They stock far more than just meat and vegetables, too. Anything from teas, kitchen stuff, sauces and sides, they have the best in local quality.

I shopped today and the customer before me cleared out the section of meat I had wanted. I asked if more was coming, (looked like thick shank steaks with bone). The salesperson checked with the butcher shop and they said none was scheduled. I asked what the difference was with the shank steak next to the sold out soup steak and was told it was cut more finely but otherwise the same. I asked if I could have two of the least fine cut pieces, (their choice) for the price of the Soup steak. The salesgirl said yes and picked two of the poorer pieces and wrapped and priced them. I stepped away from the counter but checked the price and I had been charged the higher price. I stepped back and asked why? She called her supervisor who said they had to charge the higher rate because it was a different cut. I asked why I had been told I could have the poorest cuts at the Soup steak price and the salesgirl had said it was the same Cut of beef, just not as nicely cut, (which is what it looked like to me anyway, and why I asked). No 'Customer is right' basically, take it or leave it. So I handed it back to them at the counter. No thanks, you're either dishonest or unwilling to accept you made a mistake. You've just lost a customer, (after 15 years).

As helpful as always I'm trying to keep everyone safe

One of the best butcher shop in lower mainland. Not overly priced like many of the so called gourmet butcher shops. Love their option to order the whole side or quarter of the cow, which is quite cost effective.

What a wonderful place to shop for quality meats, cheeses, produce and more. I also tried a beef and onion sausage roll to snack on in the car and it was so delicious. I'm pretty fussy about sausage rolls and this one was really tasty!