Shoppers Drug Mart

There are many reasons to avoid this store if you can. The pharmacy is always slow. the person in charge of putting in prescriptions has twice now forgotten to actually put mine into the system resulting in a wait after i came back. The other technician has the personality of a stump and i had to bring additional paperwork to show her my copay was waived as it was "a thing she has never heard of and isnt a thing" additionally they don't keep a manned cash open at all times anymore. A cash is NOT open if you are first in line and have to tell them to open it and then wait. its "available" and thats not the same thing This has happened several times. Long lines form and they try to shuffle people to the self checkout. Ok fine but when there are 10 people waiting who have all heard you say the self checkout are open and have declined their use, YOU OPEN ANOTHER CASH. Its the fact you have to so explicit that you arent interested in a self checkout experience that bothers me most. Ive seen them usher older ladies to the machines while they mumble i'd rather not and i dont think...but they keep insisting the customer do it. I contacted their customer help line and was told it isnt policy to keep a cash open at all times. apparently the cbc article where this was stated "Going forward, she said, stores should always have a cashier lane open "from open to close, with the light on." was just a lie. I'm currently immune compromised from chemo. i dont want to wait in your store longer than i have to, i dont want to use self checkouts that others have touched. IT COULD KILL ME.

The customer service is great here! Their employees are helpful and knowledgeable. Whomever is at the make up counter always greets you with a smile. The store is moderately sized, so their product selection is good. The magazine section is expansive. They recently added self-serve checkouts, so it's earned that fifth star, in my opinion.

The pharmacy staff are all wonderful!

Excellent service,friendly,caring staff

During a brief phone conversation with one of the management time, I felt the essence of the business shined in the voice of the long time employee of Shoppers. I am going there soon and I expect my visit to be pleasant, the floors to be sparkling clean as always this leaves such a great inviting presence. The staff of course are helpful, caring, compassionate; but not smothering. I recommend any and all of you to come experience this wonderful Drug store where not only do they take care of our health needs, but provide a variety of items to purchase. Sometimes when a customer comes in, who is having a bad day, they can misinterpret an encounter with a cashier, technician or pharmacist and walk away with a bad feeling or experience, it's happens sometime, but hopefully the person realizes is was just a bad day or a mistake or some human error thing and will once again come in for a spa day where she/he will feel good to come in and feel even better when they leave...this is my Drug Store of Choice...Shoppers in Antigonish...come see for yourself...don't take my word...Joanie B Good!