Shoppers Drug Mart

This business is really bad at taking your money. Even during a pandemic they are happy to have one cashier open and let you stand there forever. The last time I was visited this location there were three employees behind the counter but only one person taking people’s money. One of them appeared to be a manager and couldn’t care less that there was six people in line and the lineup was not moving. Today same thing someone comes in and wants to return some stuff and the cashier looks at everybody in line and tells them to go to the beauty department to pay for their purchases. I don’t understand why businesses don’t prioritize taking people’s money isn’t that the whole reason that you’re open? Wouldn’t it make sense to try to take peoples money as quickly and efficiently as possible? So after waiting in line and then being told to go and stand in line in the beauty department I just popped the items I wanted to buy on the counter and walked out. Maybe you guys should just throw the other cash registers in the garbage if you’re never going to use them? Is it good business sense to have three or four people stocking shelves and only one person actually selling the merchandise? This seems to be consistent behavior at this westmount location so I am just not going to shop here anymore. It’s all I can do to choose where to spend my money. Just like they didn’t care that I was standing in line they probably won’t even care about these comments.

Had the most amazing experience today as I just had a new born and was desperately looking for an Infrared Childerns Thermometer and Derek said he would order me one as all the other stores are either price hiking or give no path for purchase. If decide to purchase all my pharmacy products from this store. We need to support good people and stores that don't hike prices during this pandemic. If you are like me and unsure of what the future holds for our economy or employment and want to save a few extra hundred dollars at the end of the year! Go to this store 5 out 5 stars service and sales!

Honestly, I never have an issue with anything at this store. From the cashiers to the pharmacists, everyone treats you well and takes your time seriously. The store itself is always clean and product is front faced. I'm always comfortable coming here, and I will continue to do so.

My only issue with this store is I can’t take shopping cart to my car ! Any other shoppers location I can ! I avoid the west mount store for this reason. The shopping carts lock up at the door.

Me and my girlfriend went to this shoppers and got stalked by the security gaurd like we were the only ones in the store and we ended up spending over 100 dollars. Never going to this shoppers again after this experience. Very bad security guard.