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Veterinary Hospital Passionimo Journet

2320 Avenue du Mont-Royal E, Montréal, QC H2H 1K8, Canada
+1 514-521-0647
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 10:00 AM – 4:00 PM
  • Sunday 10:00 AM – 4:00 PM
Photos
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Veterinary Hospital Passionimo Journet
Reviews
Madeline Jane (10/14/2020)
I had previously had decent enough experiences with going to Vet Journet, but the past couple interactions have not been ideal. Some of the issues I have had in the past month: -a receptionist being extremely brusque and unprofessional towards me on numerous occasions when I ask reasonable questions regarding appointments, refilling a medication etc. -it says it is walk-in but they actually do make appointments, so you may not be able to be seen for a number of days (nowhere is this indicated on their site) -- the above mentioned receptionist even called me back once and left a very snarky voicemail on my phone because I had not followed through to make an appointment with them but had just said thank you and hung up -the system in place does not feel safe, they have many people coming in with their pets at the same time and going into the vet office with the vet (rather than the system the majority of vets have in place where you bring your pet to the door and do the appointment over the phone) Overall this is nothing totally egregious, and the appointment with the vet themselves was totally fine but I won't be going back. One of the benefits of this place in the past was the convenience of it being walk-in but it doesn't seem to be anymore. There are many vets in this city with amazing customer service, Vet Journet isn't one of them.
Eva Lecter (10/29/2020)
It is such a shame that I wont be returning to this vet. My partner and I have both visited this vet for several years now, and let me say the veterinarians themselves are fantastic. Really caring and professional. HOWEVER, the receptionists is another story - rude behavior, no welcoming vibe whatsoever, especially the female staff. After spending hundreds of dollars in their business you would think they would be kind and respectful - so far from the truth. Super stuck up and rude. My partner phoned several times to try to get some information, no response, and if any dialogue is happening with the receptionist - there is no kindness whatsoever, which is totally alarming given that she speaks to people who are concerned about their animals.Unbelievable. Total turnoff.
Glenn Gardner (08/30/2020)
Disappointed in my dogs treatment... spent a lot of money for little to show for it....went to a real animal hospital and my dog got better the same day!!!! can you smell a money grab here????
James MacPherson (05/12/2020)
Having been a client for more than 15 years (at the old location) they have been my go to team for my peace of mind. Even having left the neighbourhood I still drive in for check upland vaccinations. Dr Fatihi always impresses with his generosity and empathy,
Adam Dales (03/20/2020)
Wow! Great experience at this place. My dog was having trouble walking and they told me to come right in. Saw a vet in less than 10 minutes- got a full consultation, anti-inflammatories and they expressed his anal glands -all for under $100. Definitely going back here in the future. Friendly staff and clean clinic to boot.
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