Prevost Veterinary Clinic

Prevost Vet has always been a great Vet. We had to go through some hard stuff lately with our dog and I have to say they where Top Notch! You can see the care and understanding they have for our dog and us. Would highly recommend to anyone seeking a Vet.

My moms dog couldn't wal. I didn't have an appointment and they were totally booked but they took him in right away! The doctor was very interactive with me, gave me frequent updates and she really knew her stuff for sure. 6 hours later after tests, xrays and treatment dog was fine. Wasn't even that expensive. Thank you.

Great friendly staff. Took good care of our puppy who is normally fearful of new people but they were so patient and were able to pick him up with no issues. Our baby is home now sleeping and recovering from surgery

Over the years several of our pets and friends pets have gone here and been very happy but at this point I think I need to switch vets. For a start it's usually a 3 or more week wait for a simple appointment. When an emergency happens they simply do not help, putting you on hold for 30 minutes to check if the vet will help you animal that is very sick, only to say go to another vet. But what is making us switch vets is simple ability to get a prescription in a timely manner. Our dog is on a medication that she will be on for the rest of her life but they only prescribe 90 days at a time. They say that all we have to do is call in to get a renewal but good luck getting them to answer. They don't answer the phone, they don't reply to messages left and you usually have to go in to get the prescription renewed because they don't seem to keep records of your animals prescriptions even though they prescribed it 90 days previously.

Generally my appointments with them have been great doctors are amazing staff are wonderful unfortunately lately even as a existing patient unable to get appointments tried to get my dog in for cancer surgery with them unfortunately wasn’t able to living in Lake Cowichan ended up having to go to Victoria for surgery and now that the surgery is done he requires 10 minutes once a week to have his bandages changed and not able to get in they’ve said no sorry if we had known well they did know because I tried to get the surgery there and it’s six weeks of bandage changing I mean once a week for six weeks we now have to go back to Victoria rather Then to his doctor For 10 minutes extremely disappointing😓 They should be seeing their existing patients rather than booking appointments for non-existing patients when they’re so busy that they can’t see their pre-existing patients extremely sad