Farmás

They did not have the product I needed but good care

Good customer service, and have a variety of products to meet the needs of customers.

It was my first occasion to visit FARMAS next to the park in Greece: A beautiful place with the possibility of a park, the presentation is not very good, only diapers, shampoo and creams are exhibited, the attention is very indifferent to the visitors The only thing they do is talk to each other, it is seen that they are not interested in selling, they do not care, unquestionably there is a lack of customer relationship. My prescription being a Sunday afternoon, only with one or two more clients lasted 45 minutes and as if that were not enough, they had to go get one of the medications to another pharmacy and when the pharmacist deigned to review the prescription was given account, that another bottle was missing so I had to tell them to send it to me like that since I didn't want to wait another half hour. My opinion is that they should supervise and evaluate the service especially undercover so that they can appreciate the weaknesses and even put a video camera service to monitor at a distance and for the staff to put the batteries as we say, that really put on the FARMAS shirt and see the company as their own and give good attention since, like me, I have seen other people who complain about bad service and especially if it is not a frequent customer that is the best one attend to come back. Personally I do not want to return to that place, when there are other pharmacies with more personalized attention. I hope that my comment is a constructive criticism and serves to change the course, Carlos L. Espinoza

Good