Balíkdozahraničí.cz - mezinárodní přeprava zásilek za zvýhodněné ceny

Worst experience ever. Used the service to send an important document to Russia after reading positive reviews. They sent me the label to be printed, I called them to explain that I have no access to printer and was assured it would not problem as the driver would fill in the label by hand. After the envelope was collected I was not able to track the package. Took me several calls and an email with the photo of hand-written label, but no one ever came back to me. On day three I got a call from the package receiver in Russia that the courier was ready to deliver the package and was standing at her door, but claimed that the delivery was not paid and asked for money. I called the customer line, they could not help and asked to send them an email with the photo of hand-written label, promising they would try to sort that out. They explained that all the problems were due to the fact that I could not print the original label. The courier left and did not deliver the package on the day. The customer service representative would not go back and kept promising to help for several hours with no result, then finished shift and I had to start talking to someone else.

Fast and professional service, with possibility to choose from various transport companies, price ranges and delivery times. Swift communication and safe transportation. Used it once for a parcel to the UK, will use again in the future.

Everything was professional and thorough. The package travelled half way across the world and there were no problems. I’m happy!!

The DPD driver was the nicest I've ever met. Proactive with delivery, courteous, a rare gem in this industry. :)

Arrived super quickly, easy ordering process and good value for the money. recommend to all