Luxury Spa Hotel OLYMPIC PALACE

Amazing experience, if you're looking for a wellness retreat this is the place. Every treatment is designed according to your needs after you have a medical checkup. Beautiful venue, extremely clean, the food is not just delicious but presentation is also beautiful, friendly and helpful staff. Definitely recommend

Staff has no name tags, dangerously parks your car in a park far away despite promise for proper parking On site (then they lie garage) and charge. The no name tag person george drives you to random park to access your car, no, he forgets to bring your own key. No face masks worn, shower does not work, toilet falling apart, heating does not work, and front desk manager Jitka Stolfova is completely disrespectful, unfriendly and untrained. Even McDonalds staff wears a name tag, false 5 star hotel that is for real a 0-No-Star Hostel, be very aware and do not fall for this trap, every little hotel is better in this nice city. This is a nightmare. We are so extremely disappointed and hope we can warn other guests from this terrible treatment, lies, false advertisement, disrespect and mismanagement!

Easily in the top tier of hotels I've visited. What an experience. A) Friendly, helpful and attentive staff that makes you feel right at home, and makes sure they cater to your every wish. The whole experience from reservation through welcome at check-in and interactions with the staff during the stay had our whole family feeling great. B) Amazing quality of food. I usually don't book a package deal in hotels, opting to eat out at neighboring restaurants, however here we booked the full-board option and we loved every single dish. Food was fresh, made to order and the whole dining experience had the right mix of "fancy" (Waiters bringing dished at the same time for the whole table) and "casual" (Swapping dishes from the menu if time permitted, waiters joking around when appropriate). C) Great cleanliness and shape of the facilities in general. The hotel feels brand new even though it's been around for a few years now. The cleaning staff keeps all the areas including the common hallways spotless, so that despite the luxurious and plush interior, the hotel always feels fresh. Rooms were cleaned 2x a day. Overall one of my favorite hotels of all time, even compared to big fancy names like St Regis (New York, Abu Dhabi) or luxury boutique brands.

As a travel journalist: horror one star hotel completely disrespectful front desk management and big fake one star hostel without name tags parking your car in an abandoned park despite charging. Scare hotel

Lovely place.. Great location, close to the colonnade. We stayed there for 14 days, and loved every minute of it. State of art spa includes Finnish sauna, Turkish steam room, and low temperature spa. Food is amazing, in the best European traditions. Czech beer is available too. We had full board. Certainly coming back ..