Home Czechia Hlavní město Praha Customs Post

Customs Post

K Hrušovu 293/2, 220 00 Praha-Štěrboholy, Czechia

+420 954 222 000

Map

Detailed Information

Place Types Post office
Address K Hrušovu 293/2, 220 00 Praha-Štěrboholy, Czechia
Coordinate 50.0682349,14.538655
Website https://www.postaonline.cz/detail-pobocky/-/pobocky/detail/2200
Rating 1.9
Compound Code 3G9Q+7F Prague-Štěrboholy, Czechia

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 3:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 3:00 PM
Friday 8:00 AM – 3:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Nevena Rajić (11/28/2020)

It was Wednesday around 10.30am. I was prepared for the worst but it was actually fine at all. I received a big XL package from USA, it was a gift and I was charged €50. Short guide: 3rd floor, doors on your right, then they’ll send you to the other doors on the same floor to pay and after payment you have to go back(first door) and pick up your package.

Елеазар Из Вифании (02/05/2021)

Absolute nightmare. Parcel tracking system doesn’t give you a clue that any actions need to be taken for customs clearance. I was trying to setup a proxy for customs clearance because I couldn’t go there physically. They don’t have an online form to do that, only some ms word documents that you need to download and then forward by email. And the actual form that website guidelines point you to is simply missing and cannot be downloaded. No online customer chat or clear guidelines on how to get customs proxy to clear your parcel. Ridiculous queues and waiting time when trying to reach them by phone. Best thing you can do is ship by private companies because they have their own customs terminal and they clear all shippings very fast. Can’t think of a worse customer experience.

IVANA QIN (01/03/2021)

Nothing can be worst than Czech posts. I ordered a new cat from the USA: black and gold tabby. Czech customs held it for 5 days and then charged me €150. It was only supposed to be €100, but the tabby bit the receptionist and they charged me a fee. I will never be ordering pets again.

Zdeněk Tetřev (02/12/2021)

Extremely slow. It took them almost two weeks to process a small letter with coin. Something must be wrong there.

Jan Moravec (09/08/2020)

The process is a total nightmare even for locals. Cannot you guys at Celni Urad and Ceska Posta set up a SINGLE counter, where people can do ALL of the required steps. I want to appologize to all foreigners who have to deal with Ceska Posta a Celni Urad. Please avoid if you can!

Similar place

Česká pošta

Helenčina 976/1a, 641 00 Brno-Žebětín, Czechia

49.2072976, 16.4858426

+420 954 264 100

https://www.postaonline.cz/detail-pobocky/-/pobocky/detail/6410

Česká pošta

Zbytiny 31, 384 41 Zbytiny, Czechia

48.9399553, 13.9770871

Unknown

https://www.ceskaposta.cz/

Česká pošta