Česká pošta

Old fashioned post office with overall friendly but sometimes less friendly service. Normally not long waiting queues. Now and then some things "disappear" but true to say it's not always their direct mistake but more from colleagues in the rest of the country. Had to give it a 2 rating however due to the fact that they do not deliver post up to your door when they have to pass "soukromy pozemek" (private property). This means that for all recommended post we need to go to the post office even when we're at home. They refuse to take a few extra steps and ring the bell because "she might break her ancle on your property and what do we do then ?" (answer from the post manager leading the team). I technically understand but come on ... So therefore today thumbs down for the non-customer service of the Ceska Posta but thumbs up for the DPD and other delivery services who have absolutely no problem with going the extra mile to give good customer service. Sofar none of them broke their ancle and no meteorite fell on their heads ;-). And they had the advance of being offered a cup of tea and some small talk now and then ...

My experience with this post office is really one of the worst .. always I’m trying to go there - is closed.. there is no logic in opening times.. how is possible - someone close the post for 2 hours during the lunch time ??!!!! No service at all in this time.???? It’s 2020 year and here don’t care..!Thank you post office!

Twice in a row they didn't even let me know that the package was in place ... of course no one answers the phone, so it is not even easy to find out if something has already arrived (these were shipments of books from the UK) ... other delivery services work for these shipments much better

A tragic service that tells you to come in an hour because they do the work verified to order and when you hear questions over the phone, it doesn't bother you how it is possible that such workers do the post office. One worker closes the window and the other says you can't do it.

Fast check-in, nice staff posts, mail without queues.