Svět rovnátek

Hello! I am so satisfied with a clinic and team, especially a big thanks for doctor Aizhan, she was coming to the clinic even if I was the only patient. All of the equipment are new and clean. Receptionist are polite, and always trying to make a soonest appointment if you need. The price a bit higher then in other clinics, but the result is worth it!

During 2019 I was offered a treatment plan for 9 months and in total it was going to cost me 54.000 czk. Unfortunately meanwhile I lost my mom and couldn’t start the treatment. After 11months break I decided to start my treatment again and they said I need a new consultation, which I had appointment with another doctor this time. So I went and ended up with a total different plan, saying I actually need 1,5 years treatment and should pay 90.000 czk! I was so confused and asked my doctor from last year to come in and explain this to me, how is it possible that the new treatment plan can be a longer period when there is no change in my teeth (which they also confirmed). They discussed outside for sometime and when she came in I could see she was uncomfortable with the situation, and ofcourse she also changed her statement and said yes you need a long treatment. And then the worse was they blamed it on the coordinator who I discussed the cost last year. Which I asked wait a minute, is the coordinator deciding the length of my treatment or my doctor?! Then my doctor said ofcourse I decide it, but I don’t know what you talked to her. And they actually had the treatment plan from last year in their records too. Anyways, lastly I asked, “so are you telling me that if I started my treatment last year, I was going to end up with a wrong and bad treatment plan?!” I could see my doctor was very uncomfortable and didn’t know what to say. I totally lost my trust in them as I am not sure if they are doing this for more money or they are incapable of making the correct treatment plan for people. Both ways, this is horrible. I am very much disappointed with this and they didn’t even care to try to explain or convince me on why and how this could have been happened. (Btw they said I could still have the short one if I want but they should trim some of my teeth!! And this time the cost would be 67.000czk, I mean guys are you hearing what you are saying !!??) I DO NOT RECOMMEND!

I have a small bracelet issue , doctor only should repair the glue it is not even require extra effort. I just called them , they are not accept because I am not their patient? SORRY BUT EVEN IF YOU ARE WILLING TO PAY , THEY ARE NOT ACCEPT. NOT RECCOMMENDED! I cannot get it what kind of person they are, I really need help , they refused. Bravo!

I am very satisfied with the treatment. My teeth very changed after the process in a positive way.

My girlfriend has bracelet issue , she need urgent assistant but when we called them they refused directly , because of she is not their patient. It’a not make sense, I AM NOT RECOMMENDED. Please find and look different clinic.